About this role
Job summary
Introduce the Role
We are looking for a motivated and compassionate Health Care Assistant to join our friendly and supportive team at Premier Medical Centre, Wembley.
This is an exciting opportunity to work within a busy, forward-thinking GP practice serving approximately 14,300 patients. As a valued member of our clinical team, you will play a key role in delivering high-quality patient care and supporting the smooth running of our clinical services.
The successful candidate will work closely with our GPs, nurses, pharmacists and wider multidisciplinary team, providing a range of clinical duties while ensuring patients receive a professional, caring and positive experience. We are seeking someone who is enthusiastic, reliable, patient-focused and committed to delivering excellent standards of care.
This role offers the opportunity to develop your skills within primary care, work alongside experienced clinicians, and contribute to improving health outcomes for our local community.
Working pattern: Monday, Tuesday and Friday (22.5 hours per week).
Main duties of the job
Briefly Describe the Main Duties of the Role
The Health Care Assistant will support the clinical team in delivering a high standard of patient care within a primary care setting.
Key responsibilities will include undertaking clinical observations such as blood pressure monitoring, height, weight and BMI measurements, ECGs, venepuncture, health checks, NHS Health Checks, new patient assessments, wound care support, vaccinations (where appropriately trained), chaperoning, and assisting clinicians during procedures.
The post holder will also be responsible for maintaining accurate patient records, ensuring clinical rooms are appropriately stocked and prepared, maintaining infection prevention and control standards, and supporting the delivery of chronic disease management and preventative healthcare programmes.
The successful candidate will demonstrate excellent communication skills, a caring and professional manner, and the ability to work effectively as part of a multidisciplinary team.
About us
Give an Overview of Your Organisation
Premier Medical Centre is a well-established, high-performing GP practice located in Wembley, serving approximately 14,300 patients. We are committed to providing safe, effective and patient-centred healthcare while continuously improving the services we offer to our diverse local community.
We have a strong multidisciplinary team comprising GPs, nurses, pharmacists, healthcare assistants, care coordinators, administrative and reception staff who work collaboratively to deliver excellent patient care.
We pride ourselves on maintaining a positive, supportive and inclusive working environment where staff are valued, respected and encouraged to develop professionally. We believe that investing in our people is key to delivering outstanding care and we actively support training, learning and career progression opportunities.
At Premier Medical Centre, teamwork, compassion, professionalism and continuous improvement are at the heart of everything we do. We are looking for individuals who share our values and are passionate about making a difference to the lives of our patients and community.
Job description Job responsibilities
Job Title: Health Care Assistant (HCA)
Hours: 22.5 hours per week (Monday, Tuesday and Friday)
Responsible to: Practice Nurse Team Lead and Practice Manager
Location: Premier Medical Centre, First Floor, 116 Chaplin Road, Wembley, HA0 4UZ
Job SummaryThe Health Care Assistant will work as part of the multidisciplinary team at Premier Medical Centre, supporting the delivery of high-quality, patient-centred care to our practice population.
The post holder will undertake a range of clinical and administrative duties under the direction of the GPs and nursing team, ensuring that patients receive safe, effective and compassionate care. The role requires excellent communication skills, attention to detail, and a commitment to maintaining high professional standards.
Main Duties and ResponsibilitiesClinical DutiesUndertake venepuncture in accordance with practice protocols.
Record blood pressure, pulse, height, weight and BMI measurements.
Perform NHS Health Checks.
Carry out new patient health assessments.
Undertake ECG recordings.
Perform simple wound care and dressings within competency levels.
Support vaccination and immunisation clinics where appropriately trained.
Undertake smoking cessation, lifestyle and health promotion activities.
Assist clinicians during procedures when required.
Chaperone patients in accordance with practice policy.
Collect and prepare specimens for laboratory testing.
Support chronic disease monitoring programmes under clinical supervision.
Recognise and report any abnormalities or concerns to the appropriate clinician.
Patient CareProvide a professional, courteous and compassionate service to patients.
Promote patient dignity, privacy and confidentiality at all times.
Support patients to access appropriate services and health information.
Maintain effective communication with patients, carers and colleagues.
Administrative DutiesAccurately record clinical information within the practice clinical system.
Ensure all documentation is completed in a timely and accurate manner.
Manage clinical stock levels and report shortages.
Maintain clinical equipment and report faults as necessary.
Prepare and maintain treatment and consulting rooms.
Infection Prevention and ControlAdhere to infection prevention and control policies and procedures.
Maintain cleanliness and organisation of clinical areas.
Safely dispose of clinical waste and sharps in accordance with practice guidelines.
Participate in infection control audits and training.
Team WorkingWork collaboratively with GPs, nurses, pharmacists and administrative staff.
Participate in practice meetings and training sessions.
Support service improvement initiatives and quality improvement projects.
Contribute to a positive and supportive working environment.
Professional DevelopmentMaintain mandatory training requirements.
Participate in appraisal and personal development processes.
Maintain competence and professional standards appropriate to the role.
Undertake additional training relevant to primary care and healthcare assistant duties.
ConfidentialityThe post holder must maintain strict confidentiality regarding patient, staff and practice information in accordance with GDPR, NHS guidance and practice policies.
Health and SafetyThe post holder is responsible for complying with all health and safety policies and procedures and for reporting any incidents, hazards or concerns appropriately.
Equality and DiversityThe post holder will support the practice's commitment to equality, diversity and inclusion and treat all patients and colleagues with dignity and respect.
Other DutiesThis job description is intended to provide an outline of the role and may be amended in consultation with the post holder to meet the changing needs of the practice.
Person Specification
Knowledge and Skills Essential
Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. Ability to prioritise workload and work in a busy environment. Commitment to maintaining patient confidentiality and professional standards. Understanding of infection prevention and control procedures. Compassionate, caring and patient-focused approach. Reliable, flexible and professional attitude.
Desirable
Knowledge of primary care services and NHS pathways. Understanding of Quality and Outcomes Framework (QOF) activities. Willingness to undertake further training and development.
Qualifications Essential
NVQ Level 3 in Health and Social Care, Clinical Healthcare Support, or equivalent qualification. GCSE (or equivalent) in English and Mathematics at Grade C/4 or above. Evidence of continuing professional development.
Desirable
Phlebotomy qualification or accredited venepuncture training. NHS Health Check training. ECG training. Basic Life Support certification
Experience Essential
Previous experience working as a Health Care Assistant in a GP practice, primary care, community healthcare or NHS setting. Experience of undertaking clinical observations including blood pressure, height, weight and BMI measurements. Experience of working directly with patients and providing excellent patient care. Experience of maintaining accurate clinical records. Experience of working as part of a multidisciplinary team.
Desirable
Experience of venepuncture. Experience of carrying out NHS Health Checks. Experience of new patient health assessments. Experience of using EMIS Web. Experience of supporting chronic disease management clinics.
Employer details Employer name Premier Medical Centre
Address 1st Floor GP Unit
116 Chaplin Road
Wembley
Middlesex
HA0 4UZ
United Kingdom
Employer's website https://www.premiermedicalcentre.nhs.uk/ (Opens in a new tab)