About this role
Progression Coach
You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for.
Location: Manchester
Salary: £29,481 per annum
Closing Date: 05 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Ready to help young people move forward with confidence We’re seeking a proactive Progression Coach to support 18–25 year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You’ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence.
You’ll be confident working autonomously and collaboratively—creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work.
This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you’ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day.
Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.
KEY DELIVERABLES
You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activitiesYou will record your work accurately and in a timely manner on our client databaseYou will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and ProceduresYou will carry a large caseload of clients and ensure each client receives person centred, tailored supportYou will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewedYou will deliver one-to-one support in the local community and will occasionally facilitate group workYou will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocolsYou will be flexible, reflective and creative in your engagement with clients and personalise your support to themYou will involve clients in the decisions made about them and encourage participation in the wider community programme of activitiesYou will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider teamYou will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the teamYou will fully understand the requirements of the outcomes-based contractYou will proactively engage with internal and external Evaluation teams to improve the service deliveryYou will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these timesYou will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager WHAT WE ARE LOOKING FOR FROM YOU
When completing your application form please address all the points set out below.
Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunitiesExperience of managing a large caseload independentlyExperience of lone working in the communityGood literacy, numeracy and IT skillsExperience of keeping records continuously up to date and accurate, logging information in a timely mannerAn understanding of and commitment to working in a strengths-based wayExperience and understanding of Risk Assessments and Support PlanningExperience and understanding of safeguarding requirements and proceduresCommitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discriminationCommitment to promoting an environment that has the highest regard for the Health and Safety of self and othersPersonal and professional integrityHigh level understanding of professional boundaries and ability to maintain boundariesEffective collaborative working and partnership buildingAbility to effectively reflect on own practices for ongoing learning and developmentRespect for the values and ethos of the charity and its founding partners What You’ll Receive
Tailored training and developmentFlexible working options where suitable26 days annual leave, rising with serviceFamily friendly leave policiesPension scheme with employer contributions up to 7%Employee Assistance Programme with 24/7 GP accessDiscounts across retail, travel, food, fitness and moreCash health plan for you and your familyDeath in service benefitAccess to legal and practical support Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barri