About this role
Job SummaryThe Administrative Officer (AO) is an administrative member of the Cincinnati Veteran's Affairs Medical Center Dental Service responsible for providing a variety of management services essential to the direction and operation of the Cincinnati VAMC Dental Service. Assigned duties provide direct assistance to the Chief of Dental Service managing the Dental Service Product Line and Community Care Dental services for Veterans in the catchment area of Cincinnati VAMC.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: interprets administrative policies, developing local polices, defining administrative requirements, provides substantial input into policies and action plans to ensure compliance with appropriate entities; establishes internal procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures; coordinates the personnel management program for service, performing or overseeing all aspects of human resources requirements, advises on procedures, laws, regulations and policies dealing with recruitment, merit promotion, employee and labor relations, employee career development, human resources training, and other human resources related activities. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.. OR, Combination: Possess equivalent combinations of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.. Preferred Experience: Knowledge and understanding of VHA Dental Handbooks, policies, and procedures. Experience managing administrative operations in a dental clinic or dental service setting. Experience using dental scheduling and electronic health record systems. Knowledge of infection control standards and Joint Commission requirements for dental services. Understanding of dental eligibility as it relates to dental service consults. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesAssist and informs Chief of Staff, resource departments, and committees on administrative policies, resource utilization, and workload projections. Prepare and/or assist in the initiation or revision of administrative policies. Provide oversight to medical support assistants and clerical support staff. Serve as the Contracting Officer's Technical Representative (COTR) for all dental contracts for services or supplies. Prepare new contracts. Maintain records and facilitate payment to vendors. Serve as the ADP Coordinator (ADPAC). Provide training in various applications. Ensure all staff, consultants, and students are trained. Active member of facility committees and provides information to Chief and Dental Service. Coordinate with the Business Office to oversee accuracy and timely encounter completion. Administer the Dental Care in the Community Programs. Responsible for clinic profiles set-up, review, updates, access initiatives, and clinic slot utilization. Pull and analyze data to review outcomes and facilitate reports. Develop and/or oversee databases related to patient management systems. Actively participate in the development of clinical decision-support systems. Prepare and maintain the Dental Policy Manual. Work Schedule: Monday-Friday, 6:30am-4:00pm Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD93491-0 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.