About this role
Get to Know the Role
This is a Senior Manager role reporting into the Head of Mobility Marketplace and is based onsite at the Grab Thailand office. You'll define, lead, and own the health and strategic direction of the Mobility Marketplace (GrabCar and GrabBike). You'll combine analytical rigour with business strategy and influence executive-level stakeholders. You'll lead the Regional Marketplace mandate to set strategy, design solutions, and drive cross-country marketplace performance, focusing on the Thailand Mobility market.
Key ownership areas include:
Defining and designing the country strategy for driver-partner supply health, productivity, quality, and retentionOwning the consumer pricing frameworks to maximize growth and profitability across multiple marketsLeading country strategic projects focused on service quality and platform reliabilityRepresent the TH mobility marketplace team in discussions with both local and cross-country forumsDevelopment and mentorship of the rest of the TH mobility marketplace teamThe Critical Tasks You Will Perform
You'll:
Define and own the long-term strategic vision for consumer pricing and marketplace mechanics across multiple mobility verticals, ensuring alignment with business growth targets and profitability goalsDesign, champion, and iterate regional frameworks for driver-partner engagement models and incentive structures to ensure optimal acquisition, retention, and cost-efficiency across marketsLead strategic initiatives to improve platform reliability and ride experience quality, working with cross-functional teams to implement solutions that enhance the passenger and driver experienceConceptualise and design new mobility-related algorithms (e.g., dynamic pricing, ride matching, surge allocation) in collaboration with Product and Data Science teams to maximise regional performanceServe as a thought partner and a subject matter expert to regional Product teams, influencing the long-term product roadmap based on mobility marketplace needs and strategic prioritiesInterpret marketplace performance metrics and communicate findings to executive stakeholders, translating analytics into data-driven recommendations that inform major business decisionsManage, develop, and mentor team members, providing guidance on analytical approaches and strategic thinking What Essential Skills You Will Need
At least 6 years of experience in strategic consulting, product management at a tech company, or a related field requiring data-informed decision-makingExperience using AI productivity tools (e.g., Cursor) to accelerate analysis and solution developmentExperience driving P&L impact through strategic projects, with measurable outcomes in revenue growth, cost reduction, or efficiency improvementsExperience designing and implementing pricing frameworks or incentive structures in a multi-market environment, ideally within ride-hailing or mobility platformsExperience leading projects across multiple business lines or countries, managing stakeholders with competing prioritiesExperience presenting findings to C-level executives and influencing business decisions based on data-driven recommendationsExperience managing and mentoring a team of 2 or more people, with responsibility for their professional development and performanceYou can articulate strategic visions and technical concepts to both technical and non-technical audiences Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.