About this role
Job summary
Helston Medical Centre and Porthleven Surgery are seeking a motivated and enthusiastic Dispenser to join our expanding friendly and dynamic team. The successful candidate will be based at Helston Medical Centre 2 days per week, working pattern to be confirmed. To be responsible for the processing of prescriptions in accordance with practice policy and relevant legislation. In addition, the post-holder will be required to support the Dispensary Lead in ensuring a high-level of service is delivered at all times, whilst supporting the multi disciplinary team in line with the strategic objectives of the practice.
Main duties of the job
The following outlines the key responsibilities of the Dispenser. From time to time, additional duties may be required depending on factors such as workload and staffing levels:
Take responsibility for checking all dispensed medications to ensure accuracy and identify any discrepancies
Dispense medicines safely and accurately to registered patients within the local community
Collect prescription charges in line with dispensary procedures
Monitor and maintain stock levels, working with the Dispensary Lead to arrange reordering when necessary
Receive and store supplies in accordance with current policies, ensuring the cold chain is maintained where required
Ensure controlled drugs are dispensed in compliance with practice policies
Safely dispose of returned and/or expired medications
Process all repeat prescriptions within a two-working-day timeframe
Provide patients with advice on prescription-related queries
Handle prescription requests via telephone and in person
Support the Dispensary Lead with the preparation of monthly returns
Maintain a clean, safe, and organised working environment at all times
About us
We are looking for enthusiastic, proactive, team players with a strong patient care focus who will share our ethos and commitment to high quality care.
Job description Job responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
Dispensing medications safely and accurately to registered patients in our local community
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Ensuring controlled drugs are dispensed with in accordance with practice policy
Safe disposal of returned and / or out of date medicines
Ensuring all repeat prescriptions are processed within a 2 working days timeframe
Providing patients with advice regarding all prescription matters
Process prescription requests via telephone and face-to-face
Assisting the Dispensary Lead in the preparation of monthly returns
Maintaining a clean and safe working environment at all times
Person Specification
Qualifications Essential
Excellent communication skills Excellent organisation skills Good interpersonal skills Excellent Planning /organisational and problem solving skills Ability to work flexibly with people as part of a team Confidence to work with staff at all levels Ability to work under pressure in an organised manner Prioritise and meet deadlines Ability to work effectively in an autonomous manner Proven attention to detail
Desirable
Level 2 Dispensary/Pharmacy NVQ qualification Experience of working in primary care Experience of SystmOne clinical system
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Helston Medical Centre & Porthleven Surgery
Address Trelawney Road
Helston
Cornwall
TR13 8AU
United Kingdom
Employer's website https://www.helstonmedicalcentre.co.uk/ (Opens in a new tab)