About this role
Job summary IBD SENIOR ADMINISTRATOR
Castle Hill Hospital, Hull Full Time
Are you ready to take the next step in your administrative career and play a vital role in patient care?
Our Senior Administrator is the backbone of our services. They support teams, coordinate complex workloads, and ensure clinics and departments run safely and efficiently. They are trusted, reliable and central to the smooth delivery of care.
Working within fast-paced and supportive teams, you will take on additional responsibility, helping to oversee processes, support colleagues and ensure patients receive the best possible experience.
Main duties of the job
Providing nonclinical advice to patients around appointments and advice associated with the self-management application
Sending out IBD specific communications in line with changing clinical guidance
Transferring and uploading clinical information from the clinical portal to Lorenzo
Creating, maintaining and updating data reports for submission to the service management team
Close liaising with IBD multidisciplinary team to carry out patient tracking duties Liaising with tertiary suppliers to order and distribute tests to patients
Clinic management
Supports with cover with the IBD MDT where necessary.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Application Completion Essential
ALL sections of application form FULLY completed
Education/ Qualifications Essential
Good standard of general education to GCSE level or equivalent, including Math's and English Language. Excellent keyboard skills
Desirable
NVQ Level 3 in Administration of equivalent
Knowledge, Training & Experience Essential
Experience (through placements or employment) of working in a busy environment. Experience of providing a service to patients or customers Experience of using electronic systems Experience of Microsoft Office products Working knowledge within the General Data Protection Regulations 2018 Team Working
Desirable
Previous NHS administration experience including Lorenzo Experience of conflict resolution
Communication and Interpersonal Skills Essential
Good communication - verbal/written Be able to work on own initiative Works well with in a team Demonstrates understanding of confidentiality Participate in standard setting and research projects Evidence showing clinical and professional development To be able to plan, assess, evaluate and implement patient care Ability to prioritise care associated with changing environment/patient demands Facilitate learning of others.
Special Attributes and other Essential
Shows motivation in developing new skills High level of interpersonal skills Demonstrate empathy and diplomacy Flexible and reliable
Other Requirements Essential
Interested in personal development. Flexible approach to hours and conditions
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address Castle Hill Hospital
Castle Road
Cottingham
HU16 5JQ
United Kingdom
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)