About this role
Job summary
We are looking for an enthusiastic, well-motivated person to provide administration and secretarial support within the Emergency Department. Excellent written and verbal communication skills are essential, as is the ability to work within a team and use your own initiative.The successful applicant should be computer literate with an understanding of Word, Excel, Outlook, HISS and Nexus as well as have the ability to undertake clinical transcription from digital dictation. The successful applicant would be expected to provide cover for other support staff, this will include answering telephone calls, consultant/doctors admin, emails, post, retrieval of case notes, and filing of clinical correspondence.A flexible, friendly approach is essential to this role.When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
If a high number of applications are received the post may close earlier than advertised.
Main duties of the job
The role of the support secretary is to provide a comprehensive secretarial service to the Consultants and their clinical team. The role comprises a wide range of specific duties and requires competence in clinical audio-typing, data processing, information technology, communication and organisational skills. An essential part of the role is the ability to manage and prioritise own workload without direct supervision.
About us
Blackpool Victoria Hospital, or BVH, as it is known locally, is a medium sized NHS District General Hospital (DGH).The hospital comprises the major element of secondary health care within the wider combined acute and community trust that is the "Blackpool Teaching Hospitals NHS Foundation Trust".The "Victoria" site of the hospital has around 900 beds which provide care for Acute Medicine in its wider terms and DGH Surgical specialties, including among others, General Surgery, Trauma and Orthopaedics, Urology and Gynaecology. There is a Women and Children's Unit including both Consultant lead and Midwife lead maternity care.www.bfwhcareers.co.ukThere is a busy Emergency Unit, closely linked to the Acute Medical Unit and the Intensive Care Unit. Surgical urgent admissions are managed through a Surgical Assessment Unit.
Job description Job responsibilities
Please see the Job Description for more details.
The Support Secretary will provide administrative and secretarial services to consultants and their clinical teams within the Directorate of Emergency Access and Assessment (EAA)
The post holder will be required to work with other secretaries and provide cross cover during periods of staff absence.
Person Specification
Education and Qualifications Essential
Education of 5 GCSE's grades A-C or equivalent A good command of the English Language ECDL or IT qualification
Desirable
NVQ Level 3 Business
Experience and Knowledge Essential
Computer literate with experience of MS Office software Substantial experience of working in a clerical/secretarial / admin role
Desirable
Experience of communicating with members of the public Advanced IT skills with working knowledge of the Trust's PAS and Maxims Medical terminology Effective communication skills, both verbal and written at all levels within the organisation Previous experience working in the NHS Knowledge of the Blackpool Way & Foundation Trust
Skills and Ability Essential
Good audio typing skills Good literacy and numeracy skills Excellent organisational skills Ability to follow simple instructions and procedures Ability to work unsupervised Ability to work under pressure Willingness to be flexible to meet the demands of a busy department Self motivation Diplomatic and tactful when dealing with members of the public Efficient and enthusiastic Must be able to use own initiative
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Blackpool Teaching Hospitals NHS Foundation Trust
Address Blackpool Victoria Hospital
Whinney Heys Rd
Blackpool
FY38NR
United Kingdom
Employer's website https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)