About this role
Job summary
An exciting opportunity has arisen for an experienced, self-motivated, flexible, and enthusiastic Team Secretary to join the community CAMHS division to help support the roll out of the new GM ND Transformation Agenda within Bolton & Wigan CAMHS.
You will provide secretarial support to the clinical team within the neurodevelopmental pathways providing a full, comprehensive and confidential secretarial service to ensure the young people accessing our services receive care in the most efficient and appropriate way as possible.
Main duties of the job
The purpose of this administrative role is to provide comprehensive support to the Neurodevelopmental (ND) Triage and Assessment Practitioner in the effective management of ND service pathways. The post holder will play a key role in coordinating and maintaining accurate oversight of ND waiting lists across the service, ensuring timely review, prioritisation, and progression of cases. This includes processing and managing incoming referrals for ND assessments within Bolton and Wigan CAMHS, ensuring all referrals are recorded, triaged, and allocated appropriately in line with service protocols. The role requires strong organisational and communication skills to liaise with clinicians, families, and external agencies, supporting efficient patient flow and contributing to improved accessibility, responsiveness, and quality of care within the ND pathway.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
Please see full Job description and Person Specification attached to this vacancy.
Staff benefits
Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts
Person Specification
Education/Qualifications Essential
Educated to Administration NVQ Level 2 or relevant administration xperience
Desirable
ECDL or equivalent IT qualification or experience
Experience Essential
Experience of dealing with a range of people over the phone and face to face Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
Desirable
Experience of working in the NHS particularly in a Mental Health setting Experience of using an EPR system Experience of supporting administratively of managing waiting lists
Knowledge Essential
An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection
Skills Essential
Ability to type using word processing and Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Teams. Ability to use ones own initiative and prioritise workload
Desirable
Able to take meeting minutes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Bolton CAMHS
Royal Bolton Hospital
Bolton
BL4 0JR
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)