About this role
Job summary
As a Nuclear Medicine Booking Coordinator the work is varied and demanding with an emphasis on accuracy, reliability and adaptability.
The post holder will be able to prioritise demanding workloads and work under their own initiative.
The post holder will be a key member of the Nuclear Medicine team and will have direct contact with patients, medical, nursing, and other staff and is therefore expected to represent the department in a professional manner at all times.
Excellent interpersonal and communication skills are essential along with a flexible approach to enable the efficient and effective running of the department.The post is 30 hours per week (4 x 7.5 hour days) working on a rota system between the hours of 07.45am and 19.00pm.
Candidates can only be shortlisted if they state in their application they meet the essential criteria in the job specification.
Main duties of the job
The post holder will be the first point of contact for enquiries from patients, relatives and health care professionals ensuring an efficient and effective clerical support within the Nuclear medicine and PET/CT departments. The Booking Coordinator is responsible for the day to day coordination and allocation of appointment slots for tests, treatments and investigations in both areas. The post holder will assist in meeting performance, quality and activity targets within Nuclear Medicine and PET/CT and ensure managers are informed of potential breaches of waiting time targets.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Application Completion Essential
ALL sections of application form FULLY completed
Education/ Qualifications Essential
Good standard of general education to GCSE level or equivalent, including Maths and English Language NVQ level 3 in administration or equivalent Or equivalent level of experience if relevant
Desirable
ECDL or equivalent
Knowledge, Training & Experience Essential
Experience (through placements or employment) of working in a busy environment. Experience of providing a service to patients or customers Experience of using electronic systems Good organisational skills Ability to prioritise own workload Team working Working knowledge of and adherence to, General Data Protection Regulations 2018 Proven experience of working to deadlines Problem solving abilities and use of own initiative
Desirable
Previous NHS administration experience Knowledge of medical terminology
Communication and Interpersonal Skills Essential
Good communication - verbal/written Ability to communicate effectively using a variety of media Works well with in a team Demonstrates understanding of confidentiality
Special Attributes and other Essential
Shows motivation in developing new skills High level of interpersonal skills Demonstrate empathy and diplomacy Flexible and reliable Professional Caring Honest Accountable Responsible attitude Interested in personal development Flexible approach to hours and conditions
Other Requirements Essential
Good time keeper Ability to work from both hospital sites as required to meet the demands of the service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address Castle Hill and Hull Royal Infirmary
Castle Road
Cottingham
HU16 5JQ
United Kingdom
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)