About this role
Job summary
We are seeking an exceptional candidate to help lead RMP through the next phase of our evolution.
This outstanding candidate will work closely with the partners to not only oversee the day-to-day operations of our busy and growing practice, but will lead the next phase in our evolution. This includes, but is not limited to, transitioning to a total triage model, optimising both our scheduled and unscheduled care delivery systems and improve our CQC rating from Good to Outstanding in the coming years.
You will also play a key role in supporting staff, driving continuous improvement, and maintaining compliance with NHS and regulatory requirements.
This is a unique opportunity for an outstanding and proactive leader to further evolve a well-established practice.
Informal visits welcomed - please contact Dr Nichol, Managing Partner, [email protected]
Closing Date: 17th July 2026 (the Practice reserves the right to close the advert sooner should a suitable number of appropriate applications be received)
Main duties of the job
You will be an experienced manager with strong leadership, organisational, and communication skills. Previous experience within primary care, healthcare, or a similar regulated environment is highly desirable. You will be confident managing teams, driving operational performance, and delivering high standards of patient-focused service.
Salary & Benefits
£60,000 - £80,000 depending on experience NHS Pension Scheme Generous annual leave entitlement On-site parking Supportive and collaborative working environment Ongoing training and professional development opportunities
About us
Runnymede Medical Practice (RMP) is a well-established, forward-thinking four partner GP partnership serving patients across Old Windsor, Englefield Green and Egham.
We are a two-site training practice and have a multidisciplinary team of GPs, paramedics, nurses, phlebotomists, clinical pharmacists, musculoskeletal practitioners, mental health practitioners, social prescribers, care coordinators, and an experienced patient services team.
Our vision is to deliver compassionate community care for every patient and person at our practice. This means we are committed to treating everyone we serve the way we would wish to be treated ourselves. We highly value our staff and continue to invest in the professional development of both our clinical and non-clinical teams. Many of our team have worked for us for 25+ years and we recruit and retain new talent as we have evolved with the demands of modern general practice.
Our public and private ratings are high (google rated 4.8/5 and 4.6/5 stars; F&F consistently above 93% for Good/Very Good), we are rated Good by CQC and consistently harvest strongly positive feedback from our staff and trainees.
Job description Job responsibilities
Key Responsibilities
Leadership & Operations
Lead the transition of RMP to a total-triage model. Evolve and Optimise our schedule care delivery. Lead the operational management of the practice. Support delivery of strategic objectives and service improvement initiatives. Ensure efficient patient access, appointment systems, and administrative processes. Oversee premises, facilities, business continuity planning, and risk management. People Management
Support recruitment, onboarding, appraisals, and staff development. Manage operational team leads and workforce planning. Promote staff wellbeing and foster a positive, inclusive workplace culture. Governance & Compliance
Maintain and improve compliance with CQC, NHS contractual requirements, GDPR, Health & Safety, and information governance standards. Support complaint management, safeguarding, and quality improvement activities. Lead on policy implementation and operational governance processes. Finance & Performance
Work with leadership and finance teams to monitor budgets, contracts, and income streams. Support achievement of QOF, Enhanced Services, and other contractual targets. Identify efficiencies and contribute to financial planning and reporting. Digital & Patient Experience
Support the effective use of digital systems including EMIS Web, Accurx, and NHS digital services. Lead patient engagement initiatives and act on feedback to improve services. Maintain strong relationships with NHS partners, commissioners, and external stakeholders.
Person Specification
Experience Essential
-Proven experience as a Practice Manager or in a senior management role within a GP practice. -Excellent leadership, management, and communication skills. -Strong organizational and time-management skills with the ability to prioritize and meet deadlines. -In-depth knowledge of NHS regulations and best practice guidelines. -Experience of managing budgets and financial resources. -Excellent IT skills, including proficiency in Microsoft Office and practice management software (preferably EMIS Web). -Strong customer service and interpersonal skills. -Ability to work independently and as part of a team.
Desirable
-Experience of implementing quality improvement initiatives. -Knowledge of NHS England's Primary Care Network (PCN) initiatives. -Experience of working with clinical systems and data.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Runnymede Medical Practice
Address Runnymede Medical Practice
Newton Court Medical Centre
Burfield Road
Old Windsor
Berkshire
SL4 2QF
United Kingdom
Employer's website https://www.runnymedemedicalpractice.nhs.uk/index.aspx (Opens in a new tab)