About this role
Job summary
We welcome applications from Nurses, Pharmacists and Paramedics with 3 years post registration experience.
We are looking for dedicated Nurses, Pharmacists, Paramedics, and Clinical Practitioner Prescribers to join our team. In this role, you will deliver a comprehensive telephone triage service within the Clinical Assessment Service [CAS], providing patients with appropriate information, advice, or direct referrals to the most suitable care pathways.
Hours for this vacancy are flexible and available Tuesdays, Fridays and Saturdays.
This is a fixed-term position for 12 months.
Main duties of the job
In this fast-paced role, you will utilise your clinical assessment skills to conduct telephone triage and provide accurate, timely advice to patients across a diverse range of cases.
Please note, this is an on-site role. We do not offer remote or hybrid options.
About us
Established in 1996, BARDOC is a Not-For-Profit, independent organisation with a long history of delivering high-quality, safe services, across Greater Manchester. We are a Community Benefit Society and proud to be an Urgent Medical and Community Service provider to the NHS.
As a Social Enterprise, we are focused on working in partnership with patients and a range of other service providers to deliver high quality patient focused care to the heart of our local communities, reinvesting any profit made back into the organisation to help sustain, to develop and to grow our business.
Job description Job responsibilities
Triage patients via telephone, evaluate and prioritise patient symptoms and provide home care advice. Signpost patients to appropriate services and give reassurance in line with the Government Standards for Better Health, up to date NICE Guidelines, Organisation Policies and Professional Body Codes of Conduct.
Ensuring that triage is a continuous process and all categories are checked on a regular basis, to ensure that the priority remains correct.
To refer to professional texts and training references online and through the Adastra system, when implementing triage.
To maintain clear, concise and accurate documentation within the systems provided.
Please see attached Job Description for further information.
Person Specification
Experience Essential
3 years post registration experience experience of working in a widely diverse patient catchment area Experience of Primary Care/A&E/ Unscheduled care.
Desirable
Telephone Triage Experience
Knowledge and Skills Essential
Knowledge of the NMC / HCPC / GPhC Code of Conduct Knowledge of the services provided in primary care Understanding of confidentiality regulations and protocols Understanding of Health and Safety regulations Good communication and interpersonal skills Strong commitment to excellent service provision Enthusiasm and self motivation Flexible approach to working hours
Desirable
Clinical decision making skills Ability to adapt to change within the working situation
Qualifications Essential
Qualified nurse, paramedic or pharmacist. Statutory Professional Registration with the NMC, HCPC, or GPhC
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name BARDOC
Address Moorgate Primary Care Centre
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Employer's website http://bardoc.co.uk/ (Opens in a new tab)