About this role
Job summary
The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.
The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.
You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.
The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.
**Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **
Main duties of the job Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
Provide leadership and oversight of: Outpatient (OPD) Booking Teams Surgical / Elective Bookings Teams RTT Validation Teams Ensure all teams are aligned to RTT rules, Trust KPIs, and patient access standards. Drive consistency in booking practices, escalation processes, and pathway management across all area
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications Essential
Degree level or demonstrable ability to work at degree level
Desirable
Management qualification
Skills/ Abilities Essential
Proven leadership abilities Ability to use own judgement and initiative and prioritise workload Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise Able to behave confidently and assertively and influence a wide range of staff Able to analyse and assimilate complex information Project management and ability to deliver AF & I work on target and to tight deadlines Ability to problem solve and make effective decision in a high pressure environment Financial and budget management skills
Desirable
Able to use modelling tools and conduct statistical analysis Experience of developing business cases and new business proposals
Experience Essential
Substantive management experience within a healthcare or related environment Experience of preparing and presenting updates on area of responsibility Experience of collating data and analysing data reports Team leader & induction of new staff Experience of managing healthcare performance KPIs, such as RTT 18 weeks
Trust Values, Equal Opportunities & Other Requirements Essential
Understanding and demonstration of the Trust Values Commitment and adherence to equality, diversity and inclusion Ability to be flexible and work under pressure in line with changing situations and priorities. Ability to take and follow instructions. Ability to delegate and supervise others work. Ability to recognise times when help or escalation is needed and the ability to ask for support and or to hand over.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Homerton Healthcare NHS Foundation Trust
Address Homerton Hospital
Homerton Row
London
E9 6SR
United Kingdom
Employer's website https://www.homerton.nhs.uk/ (Opens in a new tab)