About this role
Job summary
An exciting opportunity has arisen as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This is a full time position working day and night shifts (11 hour shifts).
The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative.
The post is based around operating the Trusts Switchboard and completing referrals to Mental Health Services within the Trust. This post is to provide cover over 7 days a week (including weekends).
You will be expected to support the day-to-day functioning of the service, as described in the Main Duties section of this advertisement.
Main duties of the job
We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.
You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal and administration skills.
Responsibilities include covering the Trusts Switchboard, inputting referrals to mental health services, answering and processing calls on the main referral line, audio typing and minute taking of team meetings, managing email inboxes, ordering supplies, and other ad hoc administrative tasks.
You will have good IT skills with experience of MS Word, Excel and PowerPoint. The successful post holder will also be expected to provide cover for colleagues at short notice if required.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description Job responsibilities
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team [email protected]
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read theCandidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person Specification
Experience Essential
Experience of working within a team. Previous substantive Administration/Secretarial experience
Skills Essential
Excellent proven written and verbal communication skills.
Knowledge Essential
Knowledge of Information Governance
Values Desirable
Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. Tell us about a time when you showed someone kindness or understanding.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds and York Partnership NHS Foundation Trust
Address SPA/Switchboard Team
Leeds
LS9 7BE
United Kingdom
Employer's website https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)