About this role
Job summary
To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and tidy.
Main duties of the job
You will support the OT Shop Assistant Role to operationally deliver the residents shop by:
Undertaking counter duties
Using the till to record sales (till training will be offered)
Rotate stock and filling shelves
Identify and ordering stock
Managing till floats and sales cash
Working alongside clinicians supporting service users in a worker role
Communication
To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.
To demonstrate respect to professional colleagues.
To develop therapeutic relationships with service users in the worker role under supervision.
To provide advice and support to customers using the residents shop
To explain and promote the role of OT and the service; contribute to raising the profile of the service.
To build relationship with stock providers
Professional Ethics
At all times to conduct self in a professional manner
Adhere to financial policies and procedures
To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Skills Essential
Demonstrates knowledge of customer service Basic numeracy and literacy skills Evidence of good working relationships
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Tamarind Centre
165 Yardley Green Road
Birmingham
B9 5PU
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)