About this role
Job summary
The post holder is expected to ensure the systematic provision of high quality Community Services across NE Essex and to hold ultimate accountability for the delivery of these services. It is to provide leadership to the services and to manage the human, financial and physical resources across the community services of Essex. To ensure these services are effective, well-coordinated and responsive to the changing needs of the local population. In addition the post holder is expected to develop and maintain good working relationships with partner agencies across Essex to ensure the effective delivery of these services, and the multi-agency planning, and delivery of services as a whole in NE Essex and be a key partner in the NE Essex Alliance. The post holder is expected to lead on the development and implementation of the Neighbourhood development for NE Essex. In addition the post holder will oversee the budget for the mental health budget for the neighbourhood programme and provide senior oversight of the NE Essex supported accommodation process. To interpret and develop policy and strategy relating to community Mental Health Service and ensure that these are reflected in service, Trust and multi-agency plans. Develop and manage a range of external relationships, partnerships and strategic alliances including with the county council.
Main duties of the job
To be responsible and accountable for all aspects of the Service. To ensure that the services are effective, well-co-ordinated and responsible to the changing needs of the local population across the ICB and Local Authority. The post holder will demonstrate skills in dealing with complex complaints including face-to-face meeting with patients and relatives. The post holder will also demonstrate skill to carryout investigations in serious incidents and staff conduct issues. To ensure that all staff in these services understand and work to deliver service and Trust objectives. To manage and monitor expenditure on pay and non-pay budgets within the services ensuring that resources are managed within the budget available and that Cost Improvement plans are achieved within area of responsibility. To resolve any disputes or difficulties, and negotiate with partner agencies or other services, around the delivery of services to complex needs. To determine and communicate service priorities based on local need, Trust objectives, key performance indicators and national policy. To ensure that all operational priorities are informed by the Trust Safety Strategy and are driven by population data within the ICB to support the prevention agenda. To ensure the development and delivery of services complies with national guidance To ensure that all aspects of the services are delivered in accordance with relevant professional standards
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to 14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. £8K relocation package if you move to Essex to join us Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus. Work that wraps around your needs
Job share: Applications for job shares are welcomed.
Job description Job responsibilities
To be responsible and accountable for all aspects of the Service. To ensure that the services are effective, well-co-ordinated and responsible to the changing needs of the local population across the ICB and Local Authority. The post holder will demonstrate skills in dealing with complex complaints including face-to-face meeting with patients and relatives. The post holder will also demonstrate skill to carryout investigations in serious incidents and staff conduct issues. To ensure that all staff in these services understand and work to deliver service and Trust objectives. To manage and monitor expenditure on pay and non-pay budgets within the services ensuring that resources are managed within the budget available and that Cost Improvement plans are achieved within area of responsibility. To resolve any disputes or difficulties, and negotiate with partner agencies or other services, around the delivery of services to complex needs. To determine and communicate service priorities based on local need, Trust objectives, key performance indicators and national policy. To ensure that all operational priorities are informed by the Trust Safety Strategy and are driven by population data within the ICB to support the prevention agenda. To ensure the development and delivery of services complies with national guidance To ensure that all aspects of the services are delivered in accordance with relevant professional standards. To investigate and resolve complaints from patients, families, carers and other agencies. To negotiate effectively with other agencies around the delivery of services in their areas. To ensure effective communication about service delivery (and any other changes in service delivery) to staff, senior managers and other statutory and voluntary agencies. This will involve the communication of highly complex and sensitive information. To resolve complex issues, and develop and implement appropriate strategies, with respect to caseload and workload management and waiting times. To resolve complex operational and relationship issues with the PCN Directors and GP Prevention, local acute hospitals and Inequalities Leads. To ensure the effective management of cases requiring the development and implementation of appropriate transition protocols and the monitoring of inpatient delays and out of area placements for those residing in NE Essex. To contribute and participate in senior management teams and strategic groups within the Care Group,Trust and the local ICB. To ensure services are compliant with CQC essential standards of quality and safety and support the required standards to achieve community accreditation. To be responsible for policy development and implementation and service development within the Trust and within the local ICB. To develop annual service and business plans which reflect long range strategic objectives and operational priorities and to ensure that these are communicated and implemented. To be responsible for the co-production initiatives with patients, carers and key stakeholders to improve patient experience and efficacy. To ensure that operational and strategic objectives from strategic and service plans are reflected in individual objectives for managers and professional heads. To ensure that service plans and priorities are developed in consultation with and understood by other agencies with responsibility for the provision of services To represent the Trust on strategic partnerships and to support the development of these partnerships and effective multi agency planning and service delivery in line with the statutory requirements To collect, analyse and interpret information on service delivery, referral patterns, local and national epidemiology and ensure that the services are responsive to changing needs and developments To participate in the Manager On-Call rota.
Person Specification
Education/Qualifications Essential
RMN or equivalent professional/Masters qualification.
Experience Essential
Substantial experience in the NHS at senior management level, effectively leading and managing large services within a complex organisation. Demonstrable experience of effective strategic and operational management. Demonstrable experience of working successfully in partnership with other agencies to deliver successful outcomes.
Desirable
Extensive knowledge and experience of Human Resources practice, policies and procedures
Skills/Knowledge Essential
Excellent leadership skills. Excellent communication skills, written and oral Have excellent influencing skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Essex Partnership University NHS Foundation Trust
Address Severalls House
Boxted Road
Colchester
CO4 5HG
United Kingdom
Employer's website https://eput.nhs.uk/ (Opens in a new tab)