About this role
In this leadership role overseeing an outbound SDR team focused on the US SMB restaurant market, you will drive pipeline creation through disciplined coaching, data-driven performance management, and process excellence. You will assess skill levels, create individualized development plans, and provide regular coaching via one-on-ones, call reviews, and targeted training to ensure consistent, high-quality outbound prospecting. A strong command of English (written and verbal) and prior experience managing SDR/BDR teams are essential to succeed in this role. The team’s primary mandate is to generate qualified opportunities for Account Executives by engaging restaurant SMB prospects across phone, email, social, and other outbound channels.