About this role
Job summary
We're looking for an enthusiastic and highly organised Organisational Development Coordinator to join our Workforce & Organisational Development team at Aneurin Bevan University Health Board on a 12-month maternity cover basis.
This is a pivotal role at the heart of our Organisational Development function, supporting learning and development activity that reaches over 16,000 staff across the University Health Board. The postholder will play a key role in ensuring our learning system runs smoothly, acting as the team's expert administrator for the Electronic Staff Record (ESR) and Oracle Learning Management (OLM) and supporting colleagues across the organisation to access and manage learning effectively.
Alongside managing ESR and OLM, you'll provide high-quality coordination and administrative support to a range of exciting OD programmes and projects that help individuals and teams thrive at work. From producing engaging learning communications to analysing data that informs improvement, you'll see first-hand how your work contributes to improving the experience of staff and ultimately the services we provide to the people of Gwent.
We're looking for someone who is proactive, digitally confident, and passionate about great organisation and systems, with the ability to juggle priorities and spot opportunities to improve the way we work.
Welsh and/or English speakers are equally welcome to apply
Main duties of the job
The post of Organisational Development Coordinator is at the heart of the Aneurin Bevan University Health Board's Organisational Development team.
The Organisational Development Team form part of the wider Workforce & OD function, and provide a wide range of services/projects which support individuals and teams from all areas of ABUHB to thrive in the workplace and achieve their potential.
This role is:
Required to provide a comprehensive administration and coordination service which enables the OD function to run smoothly and efficiently. This requires proactive planning and organisation, close liaison with team members and other stakeholders, and regular reprioritising of workload in order to meet both planned and emerging demands.
Responsible for the use of the Electronic Staff Record (ESR) Oracle Learning Management (OLM) module and acts as the Organisational Development Team's expert in any issues.
Required to create visually engaging learning and advertising materials which help to enhance the professional reputation of the Organisational Development function.
Expected to generate and analyse data relating to the activities of the Organisational Development team.
Encouraged to proactively identify ways of improving the efficiency or effectiveness of the Organisational Development services we provide, and take action in implementing improvements.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description Job responsibilities
Coordinate the activities of the ABUHB Organisational Development team.
Plan and arrange team meetings, development days and other workshops.
Book suitable venues for Organisational Development activities and coordinate availability and of any technical equipment or learning materials required to create an effective learning environment.
Provide a comprehensive learning administration service, including proactive creation, preparation and issue of learning materials for training events.
Take responsibility for preparing learning venues (room layout, refreshments etc), welcoming learners and speakers and opening/closing training sessions when required.
Act as the team expert in administration, problem-solving and reporting from ESRs OLM module, to include:
o creating courses, offerings and classes
o establishing and recording learning pathways
o recording learner attendance/non-attendance
o creation, application and reporting of competencies
o NHS Wales eLearning
To offer advice/training and support to users of the systems as required.
Provide reports and performance information using the ESR Business Intelligence reporting tool.
Act as the team expert in problem-solving user issues with Personal Appraisal & Development Review (PADR) recording in ESR.
Lead on the maintenance of existing and creation of new OD team Intranet pages using the Cascade content management system.
Lead or support development and design of visually engaging written or electronic advertising/marketing materials to promote the ABUHB Organisation Development activities.
Create and maintain a system for efficiently capturing, monitoring, reporting and acting upon learner evaluation of OD activities.
Use Oracle to raise orders and process invoices for the Senior OD Team as needed.
Recognise and deal with sensitive comments, complaints or untoward incidents; taking appropriate remedial action and providing first level support Ensure that confidential and sensitive information is communicated in accordance with Information Governance protocols and Data Protection legislation.
Work autonomously under own initiative and unsupervised when necessary.
Demonstrate excellent time management and organisational skills to accommodate own workload whilst meeting service requirements.
Deal with interruptions professionally whilst maintaining concentration and attention to detail.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications Essential
CQFW Level 4 or possess an equivalent level of demonstrable knowledge and experience
Desirable
Evidence of recent CPD relevant to the work of the ABUHB Organisational Development team
Experience Essential
Specialist knowledge of using ESR and OLM in order to: ocreate courses, offerings and classes oestablish and record learning pathways in ESR for appropriate staffing groups ooffering advice and training to colleagues and the wider organisation orecording learner attendance/non-attendance o creation, application and reporting of competencies o NHS Wales eLearning Effective written, telephone and face-to-face communication with colleagues and stakeholders at all levels and from different professional staff groups Providing a high standard of customer service to both internal and external customers Providing an excellent administrative service to a busy team Working without supervision when required Working with online databases (preferably Oracle or equivalent IT based systems) Competent creation of data reports and analysis of data to identify issues/trends Competent use of Microsoft Outlook, Word, Excel and PowerPoint
Desirable
Working in the NHS Project management Administration of a teaching/training service Authoring of web pages (preferably using Cascade)
Aptitude and Abilities Essential
Well organised, able to switch between tasks as required and deal with multiple issues Ability to prioritise multiple tasks in order to manage competing demands and meet deadlines Ability to work independently and without the need for direct supervision High professional standards with excellent attention to detail Comfortable with data and data analysis/manipulation Able to analyse problems and initiate appropriate solutions
Desirable
Ability to speak Welsh at Level 2 (as defined by the Welsh Language Skills Matrix)
Values Essential
Role model our organisational values and behaviours at all times and be able to talk about and demonstrate the importance of these.
Other Essential
Willingness to answer the telephone and open face-to-face events using bilingual greetings Ability to travel between ABUHB sites for the purposes of work, and to minimally travel more widely within NHS Wales or nationally to represent the Health Board at appropriate meetings or events
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Aneurin Bevan University Health Board
Address Grange University Hospital
Llanfrachfa Grange
Cwmbran
NP44 8YN
United Kingdom
Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)