About this role
Job summary
An exciting opportunity has arisen for a Secretary to work within the Psychology Team to provide, as part of the team, a complete secretarial and administrative service to the psychology clinical team.
This is a full time vacancy for 37.5 hours per week.
Main duties of the job
Actioning clinic outcomes in a timely manner. Processing referrals coming into the department and coming back from triage. Transferring letters to MediSec and signing them off. Audio typing clinical letters into MediSec. Waiting list management. Organising psychology appointments as per surgical pathways. Assisting patients with queries of their appointments and referral, both over the phone and by email. To perform any other duties as required.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Person Specification
Qualifications Essential
Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable
AMSPAR Medical Secretarial Diploma City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience ECDL or equivalent qualification
Experience Essential
Experience of using Microsoft Word and Microsoft Outlook Experience of successfully working within tight time frames and to deadlines Experience of audio typing
Desirable
Experience of providing secretarial services in a hospital environment Experience of using digital dictation systems Experience of medical audio typing
Skills Essential
Ability to communicate in a clear and concise manner Good command and understanding of English, punctuation and grammar Proven organisational skills and ability to prioritise workload with interruptions and changing priorities Advanced keyboard skills
Knowledge Desirable
Knowledge of medical terminology within more than one specialty Understanding of the Data Protection
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Care Alliance NHS Foundation Trust
Address Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)