About this role
Job summary
Workflow Team Member
Job Summary
Alongside other team members you will deal directly with all correspondence coming into the surgery and complete administration tasks such as organising immunisation clinics, checking new patient notes and stock control.
You will be using the EMIS clinical system.
We are looking for someone who can take initiative in the maintenance of our website.
About us
Caldbeck Surgery is located on the northern edge of the Lake District National Park, and serves 4,400 patients over 100 square kilometres of rural Cumbria.
Person Specification
Essential
Highly literate, with good written English and the ability to understand
and learn technical medical terminology
Highly IT literate with experience of Microsoft Outlook, Word and web
based applications/forms
Able to work well in a team environment, sharing workload and
collaborating with the admin and wider surgery team
Excellent personal communication skills; able to deal with patients and
their carers in a sensitive and professional manner
Desirable
Previous experience of office administration in a small business
environment
Familiarity with local area and NHS Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions
Order) 1975 and as such it will be necessary for a submission for
Disclosure to be made to the Disclosure and Barring Service (formerly
known as CRB) to check for any previous criminal convictions.
Main duties of the job
Alongside other team members you will deal directly with all correspondence coming into the surgery and complete other administration tasks such as organising immunisation clinics, checking new patient notes and stock control.
You will be using the EMIS clinical system to record patient based data and use a multitude of web based reporting and screening systems.
We are looking for someone who can take initiative in the maintenance of our website, the creation of social media platforms and the ongoing management of these platforms to promote the surgery and NHS health campaigns.
About us
Caldbeck Surgery is located on the northern edge of the Lake District National Park, and serves 4,400 patients over 100 square kilometres of rural Cumbria.
We are a team of 30 people including 5 GP partners, with a strong educational ethos.
We are part of the Keswick and Solway Primary Care Network, which covers 43,500 patients from the Solway coast to Keswick and Carlisle.
Job description Job responsibilities
Workflow Team Member
Caldbeck Surgery
The closing date is 28th June 2026
Job Summary
We have a vacancy in our admin department for a new workflow team member.
Alongside other team members you will deal directly with all correspondence coming into the surgery and complete other administration tasks such as organising immunisation clinics, checking new patient notes and stock control.
You will be using the EMIS clinical system to record patient based data and use a multitude of web based reporting and screening systems.
We are looking for someone who can take initiative in the maintenance of our website, the creation of social media platforms and the ongoing management of these platforms to promote the surgery and NHS health campaigns.
This position can be offered as an apprenticeship for anyone over 18 years old who would like to gain a Business Administration Level 3 qualification.
About us
Caldbeck Surgery is located on the northern edge of the Lake District National Park, and serves 4,400 patients over 100 square kilometres of rural Cumbria.
We are a team of 30 people including 5 GP partners, with a strong educational ethos.
We are part of the Keswick and Solway Primary Care Network, which covers 43,500 patients from the Solway coast to Keswick and Carlisle.
Person Specification
Essential
Highly literate, with good written English and the ability to understand and learn technical medical terminology
Highly IT literate with experience of Microsoft Outlook, Word and web based applications/forms
Able to work well in a team environment, sharing workload and collaborating with the admin and wider surgery team
Excellent personal communication skills; able to deal with patients and their carers in a sensitive and professional manner.
Desirable
Previous experience of office administration in a small business environment
Familiarity with local area and NHS Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
22.5 hours pw working
Monday 9am - 5pmTuesday 9am - 5pmFriday 9am - 5.30pmPermanent contract
Person Specification
Qualifications Essential
Essential Highly literate, with good written English and the ability to understand and learn technical medical terminology Highly IT literate with experience of Microsoft Outlook, Word and web based applications/forms Able to work well in a team environment, sharing workload and collaborating with the admin and wider surgery team Excellent personal communication skills; able to deal with patients and their carers in a sensitive and professional manner.
Desirable
Desirable Previous experience of office administration in a small business environment Familiarity with local area and NHS Services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Caldbeck Surgery
Address Friar Row
Caldbeck
Wigton
Cumbria
CA7 8DS
United Kingdom
Employer's website https://www.caldbecksurgery.co.uk/ (Opens in a new tab)