About this role
Job summary
The Radiology Department at Royal Lancaster Infirmary is looking for an enthusiastic Imaging Support Worker to join our friendly and supportive team.
This is an exciting opportunity to work within a busy diagnostic imaging service, supporting patients and staff across a range of specialist areas including CT, MRI, Ultrasound and the Radiology Day Care Unit.
Applicants should be well organised, have excellent communication and interpersonal skills, and be confident using IT systems. Previous experience within a healthcare environment is desirable, together with a Level 3 NVQ in Health and Social Care (or equivalent experience).
We are looking for a motivated, compassionate and adaptable individual who enjoys working as part of a multidisciplinary team and is committed to delivering high quality patient care.
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Main duties of the job
The role involves supporting Radiologists, Radiographers and Radiology Nurses in the delivery of safe and effective patient care across a range of imaging services.
Duties include:
Supporting patients before, during and after examinations and procedures. Assisting with ultrasound, CT, MRI and interventional radiology activities. Supporting sterile procedures. Undertaking venepuncture and cannulation following appropriate training and competency assessment. Chaperoning patients where required. Assisting with the smooth day-to-day running of imaging services. Undertaking administrative duties including appointment management on the Radiology Information System (RIS) and liaison with wards and clinical teams.
The post is 22.5 hours per week and requires flexible working Monday to Friday on a rotating shift pattern including:
07:30 - 15:30 08:30 - 17:00 12:00 - 20:00
Working days will vary according to the rota and will be provided with a minimum of six weeks' notice. Participation in Bank Holiday working is required and is shared equitably across the team.
About us
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person Specification
Education and Qualifications Essential
Good General Education including English and Maths GSCE at Grade C/4 or above or Functional Skills Level 2. Good Command of English Language NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience oEvidence of willingness to undertake further training and development relevant to the role.
Desirable
Trained in cannulation Trained in venepuncture Care Certificate completed Additional healthcare support worker training relevant to diagnostic services.
Experience Essential
Experience of working within a healthcare, care or patient-facing environment. Experience of working as part of a multidisciplinary team. Experience of providing direct support to patients. Experience of working with members of the public.
Desirable
Experience working within a Radiology, Imaging or Outpatient setting. Experience supporting invasive or sterile procedures. Experience using NHS computer systems. Experience of appointment management or patient pathway administration.
Skills, ability and knowledge Essential
Ability to communicate effectively with patients, relatives and colleagues. Ability to provide reassurance and support to anxious or distressed patients. Ability to work accurately and pay attention to detail. Good organisational skills and ability to prioritise workload. Ability to work independently within agreed protocols and recognise when to seek assistance. Ability to maintain accurate records and documentation. Basic IT skills and experience using computerised systems.
Desirable
Knowledge of Radiology computer systems Understanding of diagnostic imaging pathways. Awareness of radiation safety principles within a Radiology environment.
Personal Qualities Essential
Positive and proactive approach to work. Caring, compassionate and patient focused. Professional and courteous manner. Reliable and dependable. Ability to work calmly under pressure. Flexible approach to working patterns and service needs. Ability to work effectively as part of a team.
Desirable
Interest in developing a career within diagnostic imaging services.
Other Essential
Ability to undertake the physical requirements of the role including patient movement and prolonged periods of standing. Ability to work flexibly across shift patterns and service requirements. Ability to travel between Trust sites as required. Willingness to undertake mandatory training and competency assessments. Commitment to providing high quality patient care. Commitment to equality, diversity and inclusion. Commitment to maintaining confidentiality.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Morecambe Bay NHS Trust
Address Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
United Kingdom
Employer's website https://www.uhmb.nhs.uk (Opens in a new tab)