About this role
Job summary
Come and join our friendly team, a wonderful opportunity awaits.
More than a job, it's an adventure.
A Medical Centre with a proven track record and magnificent team spirit.
Lancashire Coastal GMS, Semi-rural, Part-dispensing practice for 11,500 patients; with large extended, modern & spacious premises
M6 and Train Station 30 minutes away
Lake District 60 minutes drive
Excellent local Primary Schools - in catchment area for both Lancaster Grammar Schools
High QOF because of excellent team spirit
Rated Outstanding by CQC - CQC rating includes Outstanding for Effective & Well Led and Outstanding in all six of the population groups.
The practice is looking to recruit adispenser / technician to join our dispensing team.
The suitable candidate will ideally be qualified to a minimum of NVQ Level 2 in pharmacy services
Flexibility, good team working skills, coupled with the ability to work efficiently unsupervised is essential, along with the desire to deliver an outstanding patient experience.
The successful applicant will be entitled to 5.6 weeks annual leave per year with additional bank holidays and will also be automatically enrolled into the NHS Pension Scheme
Salary will be dependant on experience.
Main duties of the job
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Dispensing acute and repeat prescriptions following the practice SOPs.
Updating patients medication records on doctors instructions.
Dealing with patients at the front desk, handing out medication and dealing with any queries as they arise.
Checking colleagues dispensing (dependant on experience/qualifications)
Dispensing weekly medication into Nomad packaging and checking Nomad packs (dependant on experience)
Ensuring the dispensary area remains clean and tidy.
Recording transfer of Controlled medication stock via online CD register.
Meet the requirements of the Dispensary Services Quality Scheme.
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Safe disposal of returned and / or out of date medicines
Preparing prescriptions for submission to the NHSBA for payment each month
Using Docman to check patients discharge summaries and clinic letters when required
Communicate effectively with the Dispensary Team, wider practice team and patients
About us
If you are a true team player then this is the place for you.Our vibrant team spirit begins with our wonderful five doctors and the staff of the Over Wyre Medical Centre which includes a practice pharmacist (Chris Hill), practice manager (John MacPhee), dispensary manager (Emily Duke), secretaries, receptionist and administrative staff, nurse practitioners, practice nurses, health care assistants and dispensers.
In addition to the staff mentioned above, NHS England also employ several staff who work from within the medical centre.
This is an exciting opportunity for a full time (37hrs) dispenser / technician to join our dispensing team. The suitable candidate will ideally be qualified to a minimum of NVQ Level 2 in pharmacy services
Job description Job responsibilities
OVER WYRE MEDICAL CENTRE
JOB DESCRIPTION
DISPENSER / TECHNICIAN TO JOIN OUR DISPENSING TEAM
JOB TITLE: DISPENSER / TECHNICIAN
REPORTS TO: DISPENSARY MANAGER
HOURS: 37 HOURS PER WEEK / FULL TIME
MAIN PURPOSE OF ROLE
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Dispensing acute and repeat prescriptions following the practice SOPs.
Updating patients medication records on doctors instructions.
Dealing with patients at the front desk, handing out medication and dealing with any queries as they arise.
Checking colleagues dispensing (dependant on experience/qualifications)
Dispensing weekly medication into Nomad packaging and checking Nomad packs (dependant on experience)
Ensuring the dispensary area remains clean and tidy.
Recording transfer of Controlled medication stock via online CD register.
Meet the requirements of the Dispensary Services Quality Scheme.
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Safe disposal of returned and / or out of date medicines
Preparing prescriptions for submission to the NHSBA for payment each month
Using computer systems to check patients discharge summaries and clinic letters when required
Communicate effectively with the Dispensary Team, wider practice team and patients
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services:
The post-holder will:
Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not intended to be exhaustive but to indicate the main areas of responsibility. The post holder may have to undertake any other business as required and the job description may be changed after consultation.
Person Specification
Skills and behaviours Essential
Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality
Desirable
Knowledge of Emis Web Clinical System
Experience Essential
Experience of working with the general public
Desirable
Experience of working within General Practice Experience of working in a Dispensary / Pharmacy
Qualifications Essential
Good standard of general education GCSE Mathematics C or above GCSE English C or above
Desirable
Qualified Dispenser (NVQ Level 2 or Higher)
Employer details Employer name Over Wyre Medical Centre
Address Wilkinson Way
Preesall
Poulton-le-fylde
Lancashire
FY6 0FA
United Kingdom
Employer's website https://www.overwyremc.co.uk/ (Opens in a new tab)