About this role
Job summary
Job summary
Swan Medical Centre is a GP surgery based in Yardley Birmingham. We are a busy practice with 4 GP Partners, salaried GPs and we offer a range of health care services
We are looking for an experienced receptionist to join our team!
Main duties of the job
Main duties of the job
Job Responsibilities
Dealing with patients requests via the telephone, triage and face to faceBooking appointments with clinicians Co-ordinate emergency doctors requests Workflow and all relevant administration tasks within reception Faxing, handing mail, emailing and sending letters to patients Completing prescription requestsFlexibility of working hours is essential for this role as you may be asked to cover at short notice. The role is working Monday to Friday.
About us
We are a large and happy team that consists of 4 partners, 2 salaried GPs, 2 Nurses, 1 Health care assistant, physiotherapist, clinical pharmacists, physicians associate, secretaries, administrators and reception staff.
Job description Job responsibilities
Job Description
The post-holder will be a part of the reception team. They will be part of a reception front of house team responsible for the effective running and workload in the reception and report to the Deputy Manager/ Practice Manager.
Job Responsibilities
Dealing with patients requests via the telephone and face to face Booking appointments with clinicians Co-ordinate emergency doctors requests Workflow and all relevant administration tasks within reception Faxing, handing mail, emailing and sending letters to patients Completing prescription requestsFlexibility of working hours is essential for this role as you may be asked to cover at short notice
Skills and experience
Previous experience in a similar role within a GP or hospital setting is desirable. Having Systm one experience would be an advantage Having a self motivated and forward thinking approach Excellent organisational, planning skills and IT skills Excellent and effective communication skills
Person Specification
Qualifications Essential
Good Standard of Education GCSE Grade C in English and Maths Competent using a computer Experience within health care setting
Desirable
System one trained Accurx trained
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Swan Medical Centre
Address 4 Willard Road
Birmingham
B25 8AA
United Kingdom
Employer's website https://www.swanmedicalcentre.nhs.uk/ (Opens in a new tab)