About this role
Job summary
Working Full time: 37.5 hours per week
We have an exciting opportunity for a full time Team Co-ordinator to join the Therapy Services Admin Team, located across two sites in Chester and Ellesmere Port. The Therapy Services Team is a forward looking and proactive multidisciplinary team providing therapy services across the acute and primary healthcare sector within West Cheshire area.
You will demonstrate the ability to work efficiently, supporting the Inpatient and Outpatient Therapy Teams, setting up and supporting admin systems as well as managing performance data. As we work with a broad client and colleague group, you will have strong communication skills of empathy, sensitivity and confidentiality.
Applicants must be IT literate and proficient in Microsoft Word and Excel, ideally with previous knowledge and experience using EMIS and Cerner.
You are able to demonstrate high levels of accuracy and attention to detail, work well with others and enjoy working without supervision and as part of a team. You should have a passion for providing a quality service and a track record of adding value to a workplace.
The role is 37.5 hours per week over 5 days (Monday-Friday).
Main duties of the job
To provide high quality, efficient and comprehensive support to the Lead Therapists. To undertake a full range of responsibilities associated with the post using discretion, initiative and maintaining confidentiality. To undertake a coordinated workload, to work as part of a team and be motivated and able to work largely unsupervised.
To provide an effective, high quality administrative support service to Therapy Services.
You will report to the Lead Therapist of the designated specialty or department.
You will be responsible for your own A&C specific work area.
You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.
The list below outlines the main duties involved; however this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.
About us
The Trust's services are provided from three locations:
o The Countess of Chester Hospital: providing 473 general and acute beds.o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.o Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.
The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.
The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery
Job description Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The Trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.
If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
The Trust will not sponsor where the starting salary does not meet immigration rules
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications Essential
Recognised Administrative/secretarial qualifications NVQ in Administration level 3 or equivalent experience. GCSE in Mathematics and English grade C (or equivalent minimum)
Desirable
NVQ Level 11 or 111 in Business Administration/Customer Services/Information Technology CLAIT, BTEC, AMSPAR
Knowledge and Experience Essential
Substantive administrative experience Computer literate (to ECDL standards or equivalent)
Desirable
NHS experience Proof of recognised office related qualifications and evidence of their use
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Countess of Chester Hospital NHS Foundation Trust
Address Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
United Kingdom
Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)