About this role
Job summary
Woodbank is a psychiatric intensive care unit for females aged 18 - 65. The unit provides support to women experiencing serious mental illness, such as psychosis and severe mood disorders.
The post holder will be required to provide high quality administrative support to the unit, ensuring high standards are maintained at all times and work is produced effectively and efficiently.
The post holder will be required to use independent judgement, sensitivity and discretion to carry out specified duties.
Main duties of the job
Providing efficient general secretarial and administrative support to the Unit Manager, Clinical Services Manager, Occupational Therapists and Nursing team.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. Flexible working opportunities to support your work/life balance Access to Continued Professional Development Involvement in improvement and research activities Health and Wellbeing activities and access to an excellent staff wellbeing service Access to staff discounts across retail, leisure and travel
Job description Job responsibilities
To provide efficient general secretarial and administrative assistance to the Unit Manager, Clinical Services Manager, Occupational Therapist and their teams.
Liaising with other members of staff on site, including maintenance and estates departments, GPs, patients and their relatives, and other relevant agencies, eg social services, probation, courts, prisons, police and solicitors.
Collect, collate, input and extract data/info from NHS systems as directed by Unit Manager/Admin Manager (Paris, EASY, ESR).
Order stock and non stock items for the unit.
Input data onto Paris system with regards to admissions, discharges, AWOL, home leave, transfers and return to the ward.
Responsible for the safe storage of data and information in accordance with Trust policies ensuring guidelines regarding confidentiality, disclosure of information and data protection are observed at all times.
Maintain administrative systems set up to ensure an organised and efficient working environment for staff.
To work as an integral part of the unit staff team.
Developing and maintaining an efficient and effective filing system as required.
Creation and formatting of documents including databases, daily paperwork, this includes regular housekeeping of documentation used on the unit.
Dealing with telephone enquiries in a diplomatic and sensitive way, following these through with the relevant member of staff in an appropriate and tactful manner.
Control and maintenance of health records in accordance with the Trust's record management policy and ensuring all are electronically tracked to the current location.
To be responsible for the maintenance and security of a all manual and electronic filing systems.
Co-operate fully in the introduction of new technology and new methods of working, as appropriate to the work of Unit Administrator, including self development, to continuously update knowledge of new trends.
To safeguard, at all times, privacy of information relating to patients and staff alike, ensuring that an efficient, courteous service is offered to all service users and that confidentiality is strictly maintained.
To work as an integral part of the RHS administration team as directed by the Admin Lead/Manager.
To participate in the RHS Admin Forum.
To participate in My Yearly Conversation reviews, undertaking management supervision and ensuring completion of mandatory training.
To abide by all relevant Trust policies and procedures.
Any other duties as required by the Trust.
Person Specification
Education/Qualifications Essential
GCSE in English and maths or equivalent NVQ 3 or equivalent experience
Desirable
Typing/word processing qualification ECDL or equivalent experience
Experience Essential
Working experience of Microsoft software
Desirable
Experience of using electronic systems Previous clerical experience Ability to accurately input data Note taking/making notes experience
Knowledge Essential
Office procedures and systems Understanding the importance of maintaining confidentiality of both service users and staff
Skills and Abilities Essential
Ability to communicate effectively with all levels of Trust staff and external agencies Good keyboard skills Ability to prioritise workload effectively Good organisational skills Good written, verbal and interpersonal communication skills Ability to work as a team member and individually Contentious and able to prioritise work to meet deadlines
Desirable
Working with databases and generating reports
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Pennine Care NHS FT
Address Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Employer's website https://www.penninecare.nhs.uk (Opens in a new tab)