About this role
Job summary
We appreciate the remarkable jobs that our staff do. Thanks to their care, compassion and commitment, we have a reputation as a high performing Trust where patients are first and foremost at the centre of all our care delivery.
An opportunity has arisen for a Senior Administrator to join the Perinatal Mental Health Service within the Doncaster Care Group.We are looking for an enthusiastic and motivated Administrator, who wants to participate and contribute to achieving excellent quality of care for our patients. In return for this commitment we will support and develop your potential and skills through regular supervision and development in this busy role within our friendly Trust.
The successful applicant will be reliable and provide a confidential, quality administration service to the Perinatal Team, deal with correspondence and the effective dissemination of information; facilitate service meetings, including minute taking, recording attendance and timely dissemination of agendas/papers.
The successful applicant will possess RSA II Typing/Word Processing or equivalent; be educated to GCSE level (minimum 5 GCSEs, including English and Maths) or hold equivalent qualifications, will have demonstrable experience of working in a busy environment and workload management; be able to use a PC and standard software packages.
Main duties of the job
Provide a senior confidential, quality administrative service to the Perinatal Mental Health Service
To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner/trust
Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy
Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
Update annual leave rota and daily cover rota to ensure there is adequate cover at all times
Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required
Deal with any day to day problems that arise within the admin team such as staffing issues, technological issues ensuring effective resolution and continuity of services
For more information about the posts, please contact Yvonne Thiede Specilaist Service Admin Lead, [email protected] Kirsty Wybrant, Senior Administrator, email: [email protected] or Natalie Harwood, Team Manager, email: [email protected]
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description Job responsibilities
Please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications Essential
Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable)
Desirable
Previous NHS experience or other large public sector organisation would be an advantage
Experience Essential
Demonstrable experience of working in a busy environment, office procedures, and workload management Thorough understanding of confidentiality and security of information.
Desirable
ECDL or equivalent qualifications. Use of online patient record system such as SystmOne would be an advantage.
Knowledge Essential
Possess excellent verbal and written communication and presentation skills and the ability to employ these skills to maintain effective relationships
Desirable
Ability to be creative and innovative.
Skills Essential
Evidence of IT skills (Microsoft Office) Willing to participate in Continued Professional Development
Desirable
A willingness to attend new courses on new IT software packages and the desire to learn and develop new skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rotherham Doncaster and South Humber NHSFT
Address Forest Gate Centre
Tickhill Road Hospital
Doncaster
DN4 8QN
United Kingdom
Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)