About this role
Job summary
There is an exciting opportunity for a ward clerk to work within the Maternity Department.
We are looking for a bright and friendly person to join our team of ward clerks in the Maternity Services - working across the Antenatal, Postnatal, and Delivery Suite areas at Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.
This is a Full Time role at 37.5 hrs/week and will include weekend and night work, on a rotational basis.
Main duties of the job
Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and directing them to the appropriate area.
Receiving and dealing with queries both internally and externally to theorganisation.
Ensure that the quality of data being managed and processed is of a high standard on the hospital systems including Euroking and Badgernet as needed.
Perform clerical duties in connection with admission, management and discharge of patients and, accurate data collection and entry.
Co-ordinate, book and outcome outpatient clinics particular to each area.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael's Hospital in Hayle
West Cornwall Hospital in Penzance
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities,andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting andretaininghighly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications Essential
Minimum of 2 GCSEs which must include English
Desirable
NVQ in Administration Qualification in Customer Service
Experience Essential
Administrative and clerical work Customer service/ reception
Desirable
Previous NHS employment Knowledge of hospital systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Royal Cornwall Hospitals Trust
treliske
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)