About this role
Job summary
Are you an experienced HR professional? this is an exciting opportunity for an experienced HR generalist who enjoys balancing operational delivery with strategic contribution, and who is passionate about supporting people, managers and organisational development.
We are looking for a Senior HR Adviser to join our HR team and help deliver a high-quality, proactive and people-focused HR service across the organisation.
This is an opportunity to join a committed and purpose-driven organisation where your HR expertise will have a direct impact on colleagues, managers and the wider organisational culture. Youll be part of a team that values professionalism, collaboration, inclusion and continuous improvement, with the chance to contribute to meaningful work in a supportive environment.
Working closely with the Head of HR, you will provide expert advice and guidance on a wide range of HR matters, support managers with employee relations casework, and contribute to the continuous improvement of HR policies, processes and people initiatives. The role covers the full employee lifecycle and also includes involvement in volunteering, staff training and development coordination, equality, diversity and inclusion, and wider HR projects.
Main duties of the job
Provide practical, solution-focused HR advice and guidance to managers and staff Manage a varied employee relations caseload, including disciplinary, grievance, capability and absence matters Support recruitment, onboarding and wider employee lifecycle processes Contribute to the review, development and implementation of HR policies, procedures and guidance Support staff training and development coordination Contribute to volunteering-related HR activity where required Promote equality, diversity and inclusion through HR policy and practice Maintain accurate HR records, reporting and systems Support continuous improvement across the HR function
About us
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Job description Job responsibilities
The Senior HR Adviser will play a key role in delivering a high quality, proactive HR service across the organisation. This is a broad generalist role with both operational and strategic responsibilities, covering the full employee lifecycle as well as volunteering, staff training and development coordination, equality, diversity and inclusion, and wider people initiatives.
Reporting to the Head of HR, the postholder will support the day to day operation of the HR function, provide expert advice and guidance to managers, and help shape people initiatives that align with employment legislation, best practice, and the organisations values. The role also contributes to the development and continuous improvement of HR policies, processes and people strategies to support the organisations values as a hospice charity.
HR Advisory & Employee Relations
Provide clear, consistent, and legally compliant advice to managers, coaching them to build confidence in handling people management issues.
Liaise with Occupational Health providers and other relevant stakeholders to support effective case management and employee wellbeing.
Provide high-quality, solution focused HR advice and guidance to managers and staff on a wide range of employee relations matters.
Support and manage employee relations casework, ensuring fair, consistent and legally compliant outcomes.
Recruitment & Employee Lifecycle
Partner with recruiting managers to deliver end to end recruitment activity, ensuring fair, inclusive, and values based recruitment practices.
Coordinate recruitment, onboarding and induction processes to support a positive candidate and employee experience.
Promote equality, diversity and inclusion through HR practice, advice, recruitment and employee development processes.
Attend and represent the organisation at external recruitment events and initiatives as required.
HR Systems and Data Management
Use HR data, trends and insight to support reporting, workforce planning and continuous improvement.
Produce HR reports and management information as required, supporting workforce planning and informed decision making.
Promote data accuracy and consistency across HR records and processes.
Payroll
Supervise the payroll function in the absence of the HR Adviser - Systems & Payroll and work closely with the payroll & systems Co-ordinator co-or, ensuring payroll changes are accurate and authorised.
Review and authorise payroll outputs when required, working closely with finance and payroll colleagues.
Team Leadership and Delegation
Support the day to day management of the HR team, providing guidance and direction to HR colleagues.
Delegate work appropriately, ensuring tasks are completed accurately, efficiently, and within agreed timescales.
Act as a deputy for the Head of HR as required, supporting continuity of service.
HR Policy, Processes & Compliance
Maintain, review, and update HR policies, procedures, templates, and guidance to ensure compliance with employment law and best practice.
Manage and update HR content on SharePoint and other platforms to ensure accessibility and consistency.
Promote equality, diversity, and inclusion through policy and practice.
Person Specification
Experience Essential
Proven experience working as an HR Adviser or HR Generalist or in a similar advisory level HR role Sound, up to date knowledge of UK employment law and employee relations best practice Demonstrable experience managing a varied employee relations caseload, including disciplinary, grievance, capability and sickness absence cases Experience of providing practical, solution focused HR advice and coaching to managers Experience of supporting end to end recruitment and onboarding processes Experience of reviewing, developing and implementing HR policies and procedures Experience of working with HR systems and producing accurate management information and HR reports Experience of payroll oversight or working closely with payroll and finance colleagues Experience of handling confidential and sensitive information in line with GDPR and data protection requirements
Qualifications Essential
CIPD Level 5 qualification, or equivalent, or demonstrable equivalent experience Commitment to ongoing professional development in HR practice and employment law
Personal Attributes Essential
Professional, approachable and customer focused manner Resilient and calm when dealing with complex, sensitive or challenging people issues Pragmatic and solutions focused approach to problem solving High levels of integrity, discretion and professionalism Commitment to equality, diversity and inclusion in all aspects of work Alignment with the organisations values and purpose
Skills & Abilities Essential
Strong communication skills, with the ability to explain complex HR matters clearly and confidently to a range of stakeholders Ability to build effective working relationships and influence managers at all levels Highly organised, with the ability to prioritise a varied workload and meet competing deadlines Strong attention to detail, with a commitment to accuracy and compliance Confident IT skills, including Microsoft Office and HR systems Ability to work independently while also contributing effectively as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Ellenor
Address Coldharbour Road
Gravesend
Kent
DA11 7HQ
United Kingdom
Employer's website https://www.ellenor.org (Opens in a new tab)