About this role
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients operations. We focus on long-term placements where you contribute directly to the clients success.
We are placing a Recruitment Coordinator on behalf of our US-based client operating within the Applied Behaviour Analysis (ABA) space, providing therapy services to children with autism and other neurodiverse diagnoses across multiple locations.
This is a high-volume recruitment role focused on sourcing, screening, and onboarding ABA Therapists (RBTs). You will be embedded within the client's operations, playing a key role in ensuring a consistent pipeline of suitable candidates to support ongoing service delivery.
The philosophy of this role is not about screening people out — it is about identifying candidates with the potential to be developed into great therapists, even if they are not fully there yet. If a candidate has the right qualities, the client has a training programme to get them ready.
This is not a commission-based role.
Role Summary
The Recruitment Coordinator will be responsible for end-to-end, high-volume candidate sourcing, screening, and onboarding specifically for ABA therapist roles. You will target approximately 10 hires per week, reviewing 50+ resumes to get there.
You will identify candidates from diverse backgrounds such as education, psychology, childcare, and related fields, assessing their suitability and potential to work with children with special needs. Candidates without formal ABA experience may be pipelined into the client's 40-hour training programme where appropriate — identifying that potential is a core part of the role.
This role requires strong phone-based communication skills, speed and proactivity in outreach, real-time note-taking discipline, and the ability to manage a large, fast-moving candidate pipeline simultaneously.
PLEASE NOTE:
Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (15:00 PM – 00:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company).You will be required to workon both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.Work Environment: This is a fully remote working role.
Job Responsibilities (but not limited to):
Talent Sourcing & Outreach
Conduct high-volume outreach primarily via Indeed, with LinkedIn as a secondary sourcing channelProactively reach out to candidates — do not rely on inbound applications aloneEngage with candidates from relevant backgrounds (e.g., teachers, psychology students, caregivers, nannies)Maintain a consistent pipeline of qualified candidates, understanding that high drop-off rates are a reality of this market and that volume is the answerScreening & Interviews
Conduct structured 30-minute phone-based screening interviews to assess candidate suitabilityAssess candidates against three core criteria: ability to pair with and engage children, consistency and reliability, and the capacity to absorb ABA concepts within approximately six weeksKeep an open-minded, development-oriented approach — assess potential, not just current experienceEvaluate key behavioural traits such as patience, communication, and reliabilityRepresent the client warmly and compellingly on every call — there is a genuine sales element to this roleInterview Reporting
Take detailed, real-time notes during every interview — not afterCompile structured interview summaries and candidate evaluationsSubmit reports to the hiring manager to support hiring decisionsPipeline & CRM Management
Track candidates from sourcing through to placement using the client's phone and HR systemsUse Microsoft Bookings to schedule candidates into training sessionsManage follow-ups proactively to minimise candidate drop-off at every stage of the funnelOnboarding & Administration
Coordinate offer processes, including contract distribution via the client's HR platform (Momentium)Enrol suitable candidates without formal ABA experience into the client's 40-hour certification training programmeLiaise with training teams and follow up on candidate progressEnsure all onboarding documentation is completed accurately and timeously on MomentiumHand candidate files over to the scheduling team once candidates are active and ready for sessionsBrand Representation
Maintain a professional and engaging candidate experience throughout the recruitment processRepresent the client's brand effectively to attract and retain top talentRequirements
Industry Experience:
Proven experience in recruitment, talent acquisition, or high-volume hiringDemonstrated ability to manage 50+ candidate profiles simultaneously across different pipeline stagesExperience sourcing and managing candidates via Indeed or similar job boardsExposure to healthcare, education, childcare, or behavioural health environments is advantageousA genuine personal interest in or connection to disability support, special needs, or child welfare is highly valuedSoft Skills:
Strong phone-based communication skills — able to build rapport quickly and form accurate judgements within a 30-minute callSpeed and proactivity — the ability to move quickly and be first to reach strong candidates is a competitive advantage in this marketResilience and consistency in the face of high candidate drop-off ratesReal-time note-taking discipline and a high standard of detail in candidate reportingOpen-minded, development-oriented approach to candidate assessmentStrong organisational and coordination abilitiesTechnical Skills:
Proficient in MS Office and general computer systemsExperience with ATS platforms, HR onboarding platforms, or scheduling tools (e.g. Microsoft Bookings) is beneficialComfortable using communication tools such as Zoom, Microsoft Teams, email, and SMS platformsFamiliarity with Indeed as a sourcing and pipeline management tool is an advantage
If you are not contacted within 14 working days, please consider your application unsuccessful.