About this role
First Hawaiian Bank is seeking tech savvy, customer focused individuals to join our Digital Service Center team. Work Schedule: Monday–Friday 8:00am–7:00pm (work schedules vary) Compensation: The hourly salary range for this role is $20.00-$25.00/hour; commensurate with experience.
As a Digital Consultant, you will play a key role in supporting customers across our digital channels while gaining valuable hands on experience with the bank’s digital platforms.
The ideal candidate will have:
• High School Diploma required. • Bachelor’s degree in degree in business, communications, computer science, MIS, or a related field preferred. • 1–2 years of experience in customer service, help desk support, or technical troubleshooting. • Strong comfort with computers, digital systems, and online research. • Clear verbal and written communication skills. • Ability to type a minimum of 25 WPM. • Interest in digital banking, technology support, or opportunities to contribute to digital service enhancements and initiatives. • Highly organized, with strong ability to track issues, follow through to completion, and take ownership of resolving customer needs in a timely and accurate manner.