About this role
We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay. As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards. You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).