About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
You will be responsible for welcoming guests at the hotel entrance and lobby, as well as providing a wide range of support throughout their stay.
• Greet and escort guests upon arrival and departure • Assist with luggage handling and escort guests to their rooms • Provide information about guest rooms and hotel facilities • Assist with arranging taxis and delivery services • Maintain and manage the lobby area • Coordinate with other departments (Front Office, Concierge, etc.) • Deliver services in accordance with brand standards
Required
• Experience in customer service (any industry) • Strong communication skills • Ability to stand for extended periods and handle luggage • Previous experience in a hotel environment is preferred • Ability to provide guest service in English (additional languages are a plus) • Availability to work shifts, including early morning and night shifts • Strong sense of hospitality • Positive attitude with a courteous and professional demeanor