About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hospitality begins with you Imagine yourself brightening someone’s day, even just a little. As a member of our hotel team, you bring that vision to life through your daily work. Your attention to detail and commitment to delivering exceptional service create unforgettable stay experiences for our guests. As a Housekeeping Attendant, your role goes beyond simply keeping guest rooms clean. It is about bringing warmth and comfort into every space, and caring for each guest on an individual level. Every thoughtful gesture you make becomes part of the uniquely warm and distinctive “neighborhood experience” that defines Canopy—enriching each guest’s stay and leaving a lasting impression.
Key Responsibilities
• Clean and maintain guest rooms and public areas (bed making, bathroom cleaning, vacuuming, etc.) • Replenish linens and amenities, and manage supplies and housekeeping carts • Respond promptly and professionally to guest requests • Conduct post-cleaning inspections (final checks) and ensure quality standards • Coordinate with the Engineering team in case of maintenance issues • Practice environmental responsibility, including waste separation and recycling • Handle lost and found items and perform other general housekeeping duties Your attention to detail and thoughtful care will help create the warm and comfortable stay experience that is uniquely Canopy.
Hilton’s Core Values We ask all team members to embrace the following values:
• A passion for delivering the light and warmth of hospitality • A commitment to integrity and doing the right thing • Leadership that positively influences those around us • A belief that teamwork drives the best results • The ability to act with ownership and accountability • A mindset of focusing on the present moment and completing each task with care Qualifications & Ideal Candidate Profile
• At least 1 year of practical experience in housekeeping • Prior hotel guest room cleaning experience (preferred) • A strong commitment to high cleanliness standards and presentation • Ability to perform physically demanding tasks (e.g., standing and cleaning work) • Professional and courteous communication with guests • Ability to work efficiently within time constraints • A strong team player who can collaborate with other departments • Availability for shift work, including weekends and public holidays • Native-level Japanese proficiency • Basic English skills (additional languages are a plus) • Basic knowledge of cleaning chemicals and safety procedures