About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
レストラン サービス アテンダントを募集します。レストランは、オールデーダイニング、日本料理、中国料理、イタリアンがあります。レストランにおける日々のオペレーションを管理し、高品質なサービスの提供、チームの指導、そしてコスト管理を通じて、収益の最大化を担うポジションです。 We are seeking an Restaurant Service Attendant to oversee multiple dining outlets, including all-day dining, Japanese, Chinese, and Italian restaurants. This role is responsible for managing daily restaurant operations, delivering high-quality service, leading the team, and maximizing profitability through effective cost control.
• 常にお客様視点に立ったサービスの提供 • お客様のご案内、メニュー説明、提案 • クレームやリクエストへの迅速な対応 • 他施設や観光情報のご案内 • レストランの開店準備および各時間帯（朝・昼・夜）の運営管理 • 予約状況の確認およびテーブル管理 • 店内の清掃・衛生管理の徹底 • キッチン・バーとの連携 • メニューおよびアレルギー情報の理解 • ホテル内施設の知識習得とプロモーション
• Deliver a consistently guest-focused service at all times • Greet and assist guests, provide menu explanations, and make recommendations • Respond promptly to guest requests and complaints • Provide information on hotel facilities and local attractions • Prepare the restaurant for opening and manage operations during all service periods (breakfast, lunch, and dinner) • Monitor reservations and manage table allocation efficiently • Ensure cleanliness and hygiene standards are consistently maintained • Coordinate closely with kitchen and bar teams • Maintain a thorough understanding of menus and allergen information • Develop knowledge of hotel facilities and actively promote them to guests
＜必須＞
• 接客経験 • コミュニケーション能力 • お客様志向とホスピタリティマインド • 基本的なPCスキル • 英語力あれば尚可
• Experience in customer service • Good Communication skills • Customer-focused mindset and passion for hospitality • Basic computer skills • English proficiency is a plus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!