About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be developing strategic marketing plans for the hotel and then overseeing the implementation and execution of the various efforts associated with the marketing plan. This might include evaluating the results of different marketing campaigns, spearheading market research efforts, or coordinating initiatives across a variety of channels. As a Marketing and Communication Manager, you’re not just executing marketing campaigns to drive revenue growth – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What will I be doing?
Public Relations & Media Management
• Develop, plan, and execute domestic and international PR strategies in line with brand and business objectives. • Manage and champion virtual media platform, including proactive outreach to journalists based on relevant story angles and travel plans to Bali. • Create and distribute press releases, ensuring consistent brand messaging and strong storytelling. • Build, maintain, and nurture strong relationships with domestic and international media, freelancers, editors, and content creators. • Identify, evaluate, and manage media review stays and feature opportunities, ensuring alignment with brand positioning and ROI expectations. • Oversee media hosting logistics, coordination, and post-stay follow-ups to secure timely coverage. Content & Regional Coordination
• Track media coverage and follow up on deliverables, including articles, social content, and features. • Submit media content and reports for owner communications and the regional team, when required, in line with the approved media plan and ROTY requirements. • Ensure all PR activities and outputs align with brand guidelines and regional communications frameworks. Marketing Activations & Brand Collaboration
• Plan ahead and coordinate monthly and quarterly marketing activations aligned with the annual Marketing Activation Plan. • Liaise closely with internal teams (e.g., Spa, Food & Beverage, Rooms, Experiences) to develop compelling, integrated campaigns and ensure coordination with creative team for timely delivery of collateral. • Collaborate with external partners—including brands, agencies, and collaborators—when required, to enhance campaign reach and impact. • Support on-property events, launches, and campaigns with strong PR and media amplification.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. What are we looking for? Qualifications & Experience
• Minimum 3-5 years’ experience in marketing or PR, preferably within luxury hospitality, tourism, or lifestyle brands. • Strong understanding of media landscapes (domestic and international), including travel, lifestyle, and luxury segments. • Proven experience managing media relations, press trips, and brand activations. • Excellent written and verbal communication skills in English; additional languages are an advantage. • Highly organized, proactive, and able to manage multiple projects and stakeholders simultaneously. • Experience working with regional or global brand teams is a strong plus. Key Competencies
• Strategic thinking with hands-on execution ability • Relationship-focused and media-savvy • Strong storytelling and content sensibility • Collaborative and cross-functional mindset • Detail-oriented with strong follow-through