About this role
• To maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy • Ensure the highest standards of conference and banqueting business processes • Ensure the C and E Sales Team has the skills and knowledge required for high-level performance • Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members • Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used • Ensure company/department specific induction/onboarding plan for Revenue/C and E/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue • Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs • Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures • Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis • Manage staff performance in compliance with company policies and procedures