About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
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Waldorf Astoria Orlando is looking for an Assistant Restaurant General Manager to oversee the award-winning, Bull & Bear! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Bull and Bear has been named one of the top 100 Restaurants in the U.S. by Open Table offering a menu of re-imagined steakhouse classics, trend-setting fare, and renowned for tableside preparation with the highest levels of personalized service. This restaurant is open for dinner service seven days a week. In this role, you will oversee the fine dining steakhouse, Bull & Bear Restaurant, managing a team of 15-20 and reporting directly to the Restaurant General Manager. The ideal candidate will be passionate about creating exceptional guest experiences and have prior exposure to an upscale dining environment. Previous experience as a Server Assistant and familiarity with Forbes standards are preferred but not required. Want to learn more? Hotel Website, Facebook, Instagram Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures • Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team • Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability • Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing #LI-JP2
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.