About this role
• Analysis local market trends and competitor activity to identify new business leads • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams • Carry out daily effective physical sales activities, with a number of quote instructed by HOD • Provide an average of 24 hours response to all companies/accounts & ISO’s requests. • Continuous update of mailing list and account / contact profiles of his/her account base. • Negotiate room rates/packages with corporate clients • Develop and implement creative local marketing channels, including social media channels • Prepare company contracts for the hotel in accordance with current business and pricing conditions • Work within current business strategies and recognising potential opportunities • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs • Attend Sales events, as required • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads • Answer customer queries in a prompt and professional manner