About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Doorperson, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day: As a Doorperson, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guest's first impression, and therefore, must ensure to always offer a professional and welcoming disposition. Specifically, the Doorperson will perform the following tasks at the highest level of service:
• Comply with Company brand standards at all times • Welcome guests on arrival and assist with their luggage • Maintain frequent contact with regular Guests and visitors • Park Guests' cars on the hotel premises, as required • Provide a driving service to Guests, as required • Ensure cleanliness and safety of all hotel vehicles • Keep up to date on all hotel services as well as VIPs and special events • Be knowledgeable on external locations, attractions, and landmarks in the vicinity • Project a professional manner with an emphasis on hospitality and guest service What are we looking for?
• Previous experience working within the hotel, leisure, and/or retail sector • A valid driver's license with no outstanding driving restrictions or infringements • Meticulous personal presentation and strong communication skills • Strong good communication skills • Calm, courteous, and discreet demeanor • A good knowledge of the area and the country in general, preferred • A passion for working on team as well as autonomously
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.