About this role
Associate – Band A1: Back Office Collection, Cash apps and Disputes Should possess analytical bent of mind and have worked or exposure in AR Cash application or back office collections process and disputes Research-oriented, should have an understanding of how credit and debit entries are effected in the system Proven ability to work cooperatively between collections analysts and departments appropriately. Should have an eye for detail and accuracy, able to identify patterns and propose recommendations with a view to resolution Must be proficient in Microsoft Office Suite, Outlook, computer literate SKILLS: Knowledge about O2C Cash Apps, collections, disputes and Bankruptcy Good oral and written communication skills Demonstrate creative problem-solving skills and propose resolution Strong interpersonal and communication skills