About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Responsible for providing administrative and clerical support to the legal department in the company. The role involve handling legal documentation, coordinating with internal teams, and managing legal processes related to Subpoena (Triaging, creating PDFs, Document review).
Provides administrative support to legal professionals by managing documents, scheduling, and coordinating legal activities.
Key Responsibilities:
Managing Legal teams and agreed SLAs and TAT
Attend calls with External and internal stakeholders to ensure streamlined process
MBR, QBR and Yearly reviews with Client and other Stakeholders
Receive and analyze incoming legal service requests.
Classify matters by type, urgency, and complexity
Assign cases to appropriate legal teams or escalate as necessary.
Monitor case intake queues and ensure timely processing.
Maintain records of triaged matters in a case management system.
Communicate with internal clients or stakeholders to clarify requests.
Ensure compliance with internal protocols and legal procedures.
e-discovery document review for responsiveness, privilege, confidentiality and redactions.
Skills
Technical Skills
• Good experience of handling team as Manager • Basic understanding of law and legal concepts • Strong legal analytical skills • Good writing skills • Ability to identify TAT and resources required
Competencies
• Exposure to US P&C Insurance Claims Litigation, US Civil procedure, US Courts and legal documentation • Awareness of processes like objective coding, e-discovery & document review • Good experience in working with US court clerks and record retrieval vendors • Drafting of low complexity motions, orders, releases, settlement agreements and Interrogatories
Soft skills (Desired)
• Proficient in legal knowledge and its application • Eye for detail • Excellent English communication skills – written and spoken • Good knowledge of MS Word, Excel, and good keyboarding speed • Proficient in liaising with Clients, vendors, team and EXL support functions
Soft Skills (Minimum)
• Basic understanding of law • Good English communication skills • Spirit of collaboration and team work • Meeting documentation requirements • Trainability • Ability to work independently
Administrative Support Draft, edit, and proofread legal documents, contracts, and correspondence. Organize and maintain the filing system for all legal documents (both physical and digital). Assist in the preparation and filing of legal documents with regulatory authorities and courts. Maintain schedules and calendars for legal counsel, setting up meetings and tracking deadlines. Document Management: Manage a variety of contracts, agreements (NDA, MSA, SLA), and other legal documents. Maintain databases and ensure all documents are properly archived and updated in the company�s system. Prepare and manage corporate resolutions, meeting minutes, and other compliance related documents. Legal Research: Conduct basic legal research as required by the legal team, using online resources or legal databases. Communication: Act as the point of contact between the legal department and other internal teams (HR, Finance, IT). Liaise with external law firms, vendors, and government authorities on legal matters. Draft and send formal legal correspondence on behalf of the legal team. Contract Management: Assist in the review and initial screening of contracts and legal documents to ensure compliance with internal policies. Track contract renewals, expiration dates, and relevant action items. Compliance & Risk Management Support: Assist in maintaining corporate records and compliance related documentation. Support internal audits and regulatory filings. Ensure the comp adheres to applicable data privacy laws (e.g., GDPR, HIPAA) and IT related regulatory compliance. Litigation Support: Coordinate with legal counsel on ongoing litigation and disputes. Assist with the preparation of documentation for court proceedings and regulatory submissions. Schedule court appearances, hearings, and meetings with external counsel when necessary. Project Management: Support the legal department in managing legal projects, such as mergers and acquisitions, intellectual property filings, and contract negotiations. Ensure all timelines, deadlines, and key deliverables are tracked and communicated to relevant stakeholders.
Bachelor�s degree in law, business administration, or related field preferred. 2 - 3 Years