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Assistant Manager @ EXL

Gurugram, Haryana, INOnsiteFull-time
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About this role

The Regional Assistant Manager – Immigration supports the regional immigration function by managing day-to-day case processing, ensuring compliance, and delivering a positive employee experience. This role works closely with HR, Talent Acquisition, Management, Payroll, Legal, and external immigration vendors to facilitate smooth and timely immigration processes.

1. Case Management

• Handle end-to-end immigration cases for employees in the region for non-immigrant and immigrant visa processes (work permits, visas, amendments, renewals, and green cards). • Liaise with employees, managers, and HR partners to ensure accurate and timely case progression. • Maintain records and track case status using internal systems. • Ensure all immigration processes comply with US immigration laws and company policies. • Prepare and maintain Labor Condition Applications (LCA), public access files, and other regulatory documentation. • Track visa expirations, I‑94 validity, work authorization constraints and knowledge in I-9 verification/re-verification. • Conduct audits of immigration files and ensure accuracy of documentation. 2. Compliance & Documentation

• Ensure all immigration processes comply with US immigration laws and company policies. • Prepare and maintain Labor Condition Applications (LCA), public access files, and other regulatory documentation. • Track visa expirations, I‑94 validity, work authorization constraints and knowledge in I-9 verification/re-verification. • Conduct audits of immigration files and ensure accuracy of documentation. 3. Employee & Stakeholder Advisory

• Provide guidance to employees and managers on immigrant and non-immigrant visa options, timelines, risks, and required actions. • Communicate changes in immigration policies and implications to internal stakeholders. 4. Vendor Coordination

• Work closely with immigration attorneys and external legal firms on case strategy and filings. • Ensure timely submission of petitions to avoid gaps in work authorization. • Prepare regular reports on case status, visa population, expiries, RFE trends, and compliance metrics. • Generate periodic reports for HR leadership summarizing trends, risks, and upcoming deadlines. 5. Reporting

• Prepare regular reports on case status, visa population, expiries, RFE trends, and compliance metrics. • Generate periodic reports for HR leadership summarizing trends, risks, and upcoming deadlines. • Identify operational gaps and suggest improvements for efficiency. 6. Process Improvement

• Support implementation of new tools or workflows. • Communicate clearly with employees about immigration steps and timelines. 7. Employee Experience

• Communicate clearly with employees about immigration steps and timelines.

Bachelor's degree in HR, Business, Law, or a related discipline (or equivalent work experience).

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