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Pre-Sales Manager @ EXL

Bengaluru, Karnataka, INOnsiteFull-time
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About this role

Responsibilities:

• Technical Expertise: • Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. • Stay current with industry trends, emerging technologies, and competitor offerings.

• Customer Engagement: • Engage with prospective clients to understand their technical requirements and business challenges. • Conduct needs assessments and provide tailored technical solutions.

• Solution Demonstrations: • Deliver compelling product demonstrations that showcase the features and benefits of our solutions. • Customize demonstrations to align with the specific needs and use cases of potential customers.

• Collaboration with Sales: • Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies. • Assist in the preparation of technical proposals, RFP responses, and other sales materials.

• Technical Presentations: • Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services. • Address technical inquiries and concerns during the sales process.

• Proof of Concept (PoC): • Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.

• Customer Relationship Building: • Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.

Qualifications:

• Bachelor's degree in a technical field • Proven experience in a technical pre-sales or similar role in the technology industry. • Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services]. • Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. • Ability to work collaboratively in a team environment and interface effectively with internal teams.

Responsibilities:

• Technical Expertise: • Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. • Stay current with industry trends, emerging technologies, and competitor offerings.

• Customer Engagement: • Engage with prospective clients to understand their technical requirements and business challenges. • Conduct needs assessments and provide tailored technical solutions.

• Solution Demonstrations: • Deliver compelling product demonstrations that showcase the features and benefits of our solutions. • Customize demonstrations to align with the specific needs and use cases of potential customers.

• Collaboration with Sales: • Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies. • Assist in the preparation of technical proposals, RFP responses, and other sales materials.

• Technical Presentations: • Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services. • Address technical inquiries and concerns during the sales process.

• Proof of Concept (PoC): • Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.

• Customer Relationship Building: • Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.

Qualifications:

• Bachelor's degree in a technical field • Proven experience in a technical pre-sales or similar role in the technology industry. • Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services]. • Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. • Ability to work collaboratively in a team environment and interface effectively with internal teams.

Qualifications:

• Bachelor's degree in a technical field • Proven experience in a technical pre-sales or similar role in the technology industry. • Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services]. • Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. • Ability to work collaboratively in a team environment and interface effectively with internal teams.

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