About this role
Job Profile: Operations Associate Email Back-office Processing Proficient in basic computer navigation and handling systems Good understanding of email writing and communication Basic knowledge of MS Excel cut, copy, paste, sort ascending descending Ability to review customer requests received via email fax Identify missing information as per SOPs and draft emails to Plan Administrators for clarification Detail-oriented with focus on accuracy and process adherence Open to feedback and continuous improvement Willing to work 100% from office and in night shifts