About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
The Billing Associate is responsible for accurate and timely processing of carrier and customer invoices for transportation shipments. This role ensures financial accuracy across AP and AR entries, validates supporting documentation, resolves discrepancies, and coordinates with internal teams to ensure compliant billing and margin integrity.
• Review unbilled trips and validate the presence and accuracy of all required AP and AR billing lines, including carrier, consolidation, and customer entries. • Ensure carrier AP invoices are in the correct status for processing and follow up on missing documentation, discrepancies, or aged financial issues. • Validate journal entries, consolidation charges, and offsetting lines reconcile accurately with carrier invoices. • Review margins, management fees, taxes, and accessorial charges to ensure correct billing in line with customer requirements. • Verify required documentation and resolve load errors prior to invoice approval. • Adjust invoice charges in the billing system as needed and approve carrier and customer invoices with proper documentation and comments. • Troubleshoot invoice approval errors and collaborate with stakeholders to resolve billing discrepancies.
• Bachelor’s degree or equivalent work experience. • 1–2 years of experience in freight billing, accounts payable or transportation finance. • Strong understanding of AP/AR processes, journal entries, and invoice reconciliation. • Experience working with SYSTEM, billing systems, and financial discrepancy resolution. • High attention to detail, strong analytical skills, and ability to manage multiple invoices accurately. • Effective communication skills for cross-functional coordination and issue resolution.