About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Evaluate available documents & proofs to determine who to pursuer . Issue demands to TPC, follow up on demands over call & emails, send to collections if adverse is uninsured.
Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
Evaluate facts and evidence, liability, amount of damage and other factors
Communicate subrogation needs and investigation strategies to frontline adjusters
Collect and upload supporting documentation for subrogation
Use judgment skills to review the available documents for subrogation
Ensure all required evidence & documents are available
Identify and upload supporting documentation before moving the case to next strategy
Issue demand notices in accordance to client requirements and state specific regulations
Make initial contact with responsible parties or their insurance companies to obtain contact information and payment status
Provide detailed updates on claim status through emails , letters & calls
Submit files to Arbitration if required based on damage analysis
Refer case to outside collection agencies and attorneys when necessary Negotiate and settle subrogation claims with attorney�s, adverse carriers, or at fault parties
Graduate in any stream from a Reputed University 18-24 months experience in voice process Preffered P&C experience