About this role
Review, analyze, and process claims and related data with high accuracy and attention to detail. Enter, validate, and maintain claim and policy information in internal systems and databases. Verify documents, identify discrepancies, and resolve data or claim-related issues promptly. Ensure compliance with client guidelines, SLAs, and regulatory requirements. Perform data audits, generate basic reports, and support process improvement initiatives. Collaborate with internal teams to address queries and escalations efficiently.