About this role
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region. The Continuity Officer will collaborate with service leaders and nominated business continuity champions to develop and implement plans that anticipate, address, and mitigate the effects of various business interruptions.
• Implements and maintains the Business Continuity Management System (BCMS).
• Assists with organizational risk assessments and hazard vulnerability analysis.
• Guides and oversees the development of business impact analysis and continuity plans.
• Collaborates with IT and HIM teams to ensure data storage, management and recovery best practices are applied.
• Facilitates and educates relevant internal stakeholders in current BCMS practices.
• Prepares periodic reports as required by the BCMS.
• Identifies instances of non-compliance with regulatory requirements and provides recommendations to ensure conformity.
• Participates in internal and external audit processes to support auditors with BCMS work samples and evidentiary explanations as required.
• Conducts ‘off cycle’ review of business impact analysis and continuity plans as required i.e., the introduction of new services or changes to existing services within the Hospital.
• Provides support business continuity during emergency response and recovery through HICS contributions and providing advice to institutional leadership.
• Maintains compliance with local and federal regulations, and JCI standards
• Delivers the work products associated with the Business Continuity Officer outlined in the Readiness and Continuity Programs responsibility matrix.
• Provides program activity reports to the Readiness and Continuity Manager
• Oversees and makes recommendations on improvement opportunities and BCMS workflows
Accountabilities
Experience :-
Required:
• 4-6 years of relevant progressive experience in a similar role.
Desired:
• Experience in a large healthcare facility
Educational Qualification: Required:
• Professional Certificate in Crisis Management, Emergency Preparedness, Safety and Security or other relevant specialization or at least 5 years’ experience working in the emergency preparedness field
Desired:
• Post-graduate qualification in emergency management