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Assistant Manager @ EXL

Noida, Uttar Pradesh, INOnsiteFull-timeJob reference 16295
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About this role

Primary Responsibility:

• Complete Operation Management for Reinsurance processes • Timely and accurate delivery of daily, monthly and periodic processing of client requirements • Supports the team as a Reinsurance SME in day to day operations • Driving quality initiatives and transformation ideas • Drive and Measure robust process controls in the process • Lead a team of 8 – 15 Analyst / Sr Analyst • Manage level 2 escalations • SLA / Dashboard reporting

Technical Skills:

• Strong knowledge of ceded reinsurance • Excellent analytical skill • MS Excel and other office tools • Knowledge of Genius / URS preferred

Primary Internal Interactions

• Team members for day to day operations support, queries, knowledge support • Sr/Manager/Sr. AVP for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance • PE team for any data requirements for process performance • Internal stakeholders like, compliance, training teams, HR, transformation team • Internal auditors for process audits

Primary External Interactions

• Onshore teams for routine day to day tasks • Auditors for the purpose of getting Audit Requirements & supplying adequate documents • Trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans • Escalations team at client end for the purpose of seeking clarifications & answering queries

Education Requirements

• Bachelor’s degree or Post Graduate in Accounting/ MBA (Finance) • Insurance/Reinsurance certifications preferred

Work Experience Requirements

Primary Responsibility:

• Complete Operation Management for Reinsurance processes • Timely and accurate delivery of daily, monthly and periodic processing of client requirements • Supports the team as a Reinsurance SME in day to day operations • Driving quality initiatives and transformation ideas • Drive and Measure robust process controls in the process • Lead a team of 8 – 15 Analyst / Sr Analyst • Manage level 2 escalations • SLA / Dashboard reporting

Technical Skills:

• Strong knowledge of ceded reinsurance • Excellent analytical skill • MS Excel and other office tools • Knowledge of Genius / URS preferred

Primary Internal Interactions

• Team members for day to day operations support, queries, knowledge support • Sr/Manager/Sr. AVP for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance • PE team for any data requirements for process performance • Internal stakeholders like, compliance, training teams, HR, transformation team • Internal auditors for process audits

Primary External Interactions

• Onshore teams for routine day to day tasks • Auditors for the purpose of getting Audit Requirements & supplying adequate documents • Trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans • Escalations team at client end for the purpose of seeking clarifications & answering queries

Education Requirements

• Bachelor’s degree or Postgraduate in Accounting/ MBA (Finance) • Insurance/Reinsurance certifications preferred

Same Posting Description for Internal and External Candidates

Managing ceded reinsurance operations task from Setting up treaty and FAC contracts in RI system, premium & claims, calculation of Profit/Sliding Scale Commissions, Reinstatement premium, Premium adjustments, Premium and claims cession management, bordereaux, billings & collections, treaty and FAC payments and cash application and RI accounting

Bachelor degree 4-6 years of experience in Reinsurance Operations

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