About this role
We are looking for a detail-oriented and customer-focused UK Claims Handler to manage and process insurance claims efficiently while ensuring compliance with company policies and UK regulations. The role involves investigating claims, communicating with customers, and coordinating with internal and external stakeholders to ensure timely resolution
• Handle end-to-end UK insurance claims processing. • Review and assess claim documents for accuracy and completeness. • Communicate with customers, insurers, brokers, and third parties regarding claim status and requirements. • Investigate claims and identify potential discrepancies or fraud indicators. • Ensure claims are processed within agreed SLAs and compliance guidelines. • Maintain accurate records and update internal systems regularly. • Provide excellent customer service while resolving customer queries and concerns. • Coordinate with underwriting, quality, and operations teams when required. • Prepare claim reports and maintain documentation for audits.
Graduate 1 - 3 Years