About this role
The Patient Access Director is responsible for the overall management, organization, and productivity of department operations, including admissions, pre-admissions, and financial counseling activities. Basic responsibilities include oversight of all Patient Access activities, working escalated problem patient accounts, preparing payrolls, hiring and training of staff, reporting on department metrics, implementing quality assurance initiatives, and the achievement of short and long-term goals. The Director should remain in full compliance with all departmental, institutional, and regulatory policies and procedures at all times.